The service was fine except it was too expensive. $40 to replace a brake light and $87 for an oil change is way too much!
12/22/2020
Elaine G. VERIFIED CUSTOMER
Andrew is a true professional always that’s why I keep coming to Elmore Toyota
12/22/2020
Duane R. VERIFIED CUSTOMER
Melissa always takes great care of me!
12/21/2020
Isidro S. VERIFIED CUSTOMER
Keep him. He will keep all your
Customers satisfied.
12/21/2020
Moises R. VERIFIED CUSTOMER
Excelent service
12/21/2020
Celeste U. VERIFIED CUSTOMER
Ok sounds good! Melissa was very nice!
12/21/2020
Tiara R. VERIFIED CUSTOMER
The only thing I wish was different was that we could take care of paperwork digitally and not have to go inside and sit down. During COVID, that was the main reason it had been so long since we'd serviced the car
12/21/2020
Star C. VERIFIED CUSTOMER
Always AMAZING and up front with service needs.
12/20/2020
Alberto P. VERIFIED CUSTOMER
1) Service person tried to charge me for something I never asked for (tire rotation)
2) No shuttle service
12/20/2020
Robert B. VERIFIED CUSTOMER
My car was stolen from your property because no one counts how many cars are staying overnite then counting the number of keys on your board before you close. My key was left in my car and it was unlocked.
I was taken care of and am satisfied but you need to change your key security procedure so this never happens again.
12/20/2020
Adrienne L. VERIFIED CUSTOMER
Phi Tuong Thai was very accommodating and helpful.
12/20/2020
Gavin M. VERIFIED CUSTOMER
This is the first time when I picked up my truck after being serviced and my truck was not washed. Disappointed..
12/20/2020
Vannak K. VERIFIED CUSTOMER
Melissa did a great job and took care of me and my vehicle, thank you.
12/20/2020
Tuan L. VERIFIED CUSTOMER
Did a great job
Feel like driving a new car.
12/19/2020
Gerardo A. VERIFIED CUSTOMER
I took the vehicle to get a part installed. The paperwork was done at 11:28am and the car was taken to the back to service at 11:30 am , I decided to wait and the guy we always take the two cars to, said I’ll let you know when the vehicle is ready I decided to ask at 1pm if the car was almost done. The answer was no they haven’t even touched the truck and it won’t be ready in a couple of more hours. My point is that even tho he knew I was there early he should’ve have check it that was going to take time if not so I can have someone else pick me up and leave the car. At that point I had been there for more that one hour just waiting. Waste of time nothing was done because I had to leave to work. I live in LA and it was a 40 min drive. So I wasted time waiting time driving back and forth plus the gas. The guy has good customer service just lack of communication. Now I have to go again but I don’t know when to drove off the truck because for sure the car won’t be in 1-3 hours .
12/19/2020
Scott S. VERIFIED CUSTOMER
Taken truck to two other tire stores and couldn't fix it. Took it to Elmore and they solved the problem... Amazing!!!!
12/19/2020
Bill H. VERIFIED CUSTOMER
Mike Horner again exceeded our expectations in every way. So appreciate the quality service he delivers every time!
12/19/2020
Michael D. VERIFIED CUSTOMER
Chris was very professional, kept me informed, troubled shot a concern of mine and solved it (missing wheel bolt) and was engaging and just pleasant.