Andrew Liedloff provides consistently excellent service. Easy scheduling of appointments, vehicle is ready when promised, never any problems.
12/9/2020
Scott S. VERIFIED CUSTOMER
Always a professional experience with Mike. Which is the reason I drive past several other toyota dealers to get to Huntington Beach.... For all 4 of my toyotas.
12/9/2020
Irma C. VERIFIED CUSTOMER
I’m happy ???? with Hector topete job thank you
12/9/2020
John C. VERIFIED CUSTOMER
For a 10k mile service I was told about 1 1/2 hours . The service took over 2 1/2 to complete. There is not that much that needs to be done on this service and I felt the time taken was more than it should have been.
12/9/2020
Cynthia H. VERIFIED CUSTOMER
Thank you Hector.. very kind a d professional
12/9/2020
Michael E. VERIFIED CUSTOMER
100% it is not Melissa's fault but another representative that started the paperwork said that it would take 1 1/2 hours to two hours because I made an appointment and if I didn't it would take longer closer to 2 1/2 to 3 hours more if i just walked in I was checking the time after two hours I did get upset cause i was waiting more than I was told, I might as well have just not made the appointment and walked in cause I waited the same amount of time. But besides that Melissa tried to to connect with me and try to relate to me in the short amount of time we had before I left, and I appreciate that greatly.
12/9/2020
Michele B. VERIFIED CUSTOMER
Tony Romero went out of his way to explain everything needed on this ( more expensive than we had planned on ) visit.
We have had trust issues in the past with Elmore’s Service Dept, but we felt very comfortable after our meeting with Tony. We will continue to always use Elmore with Tony Romero there. Thank you Tony :)
12/8/2020
Minh T. VERIFIED CUSTOMER
Thank you!
12/8/2020
Becca J. VERIFIED CUSTOMER
He is amazingly kind and made sure I was well taken care of. 10/10 best employee at Elmore, along with Melissa!
12/8/2020
John H. VERIFIED CUSTOMER
You did excellent job. Thank you
12/8/2020
Sylvia S. VERIFIED CUSTOMER
Phil he explain all the service that my car neeed it, he did a excellent job thanks
12/8/2020
Michael D. VERIFIED CUSTOMER
As always, Elmore Toyota took great care of us. I trust them so much that I had my daughter bring the car in. Great job Elmore Toyota!
12/8/2020
Toon N. VERIFIED CUSTOMER
Christopher is a professional and he so helpful . thank you for the job he done ,great service .
12/7/2020
Alejandro A. VERIFIED CUSTOMER
Super nice and friendly best customer service ever !!!
12/6/2020
Timothy R. VERIFIED CUSTOMER
Melissa has helped us with our Toyota Sienna for many years. She is always professional and the level of service she provides is exceptional.
12/6/2020
Maria S. VERIFIED CUSTOMER
Andrew has been my service writer for many years.
He’s very courteous, he explains what will be done on my car and he answers my questions.
I would and have recommended him to others.
Thank you ????