Elmore Toyota you guys have professionals with courtesy great dealership
9/19/2020
Joyce B. VERIFIED CUSTOMER
Service was good but wished had better info on when the clearcoat was due and the next service. Because of COVID-19 clearcoat was delayed. When we had Camry in for safety recall on fuel pump we had clearcoat done at that time in July 2020. We got letter saying the clearcoat was due in Sept 2020. When came in for service in Sept, Service said clearcoat not be done because was done in July. Letter and what we were told different. We think (but not for sure) the next clearcoat is due January 2021.
9/19/2020
Luis L. VERIFIED CUSTOMER
Always take care of me. Best service experience I have ever had.
Thank you
9/19/2020
Maria M. VERIFIED CUSTOMER
Fabulous work
9/18/2020
Carol N. VERIFIED CUSTOMER
Hector was very professional
9/18/2020
Kimberly U. VERIFIED CUSTOMER
I always trust Andrew with my car.
9/18/2020
Mark S. VERIFIED CUSTOMER
Melissa was great. Know her stuff. Could not be happier.
9/18/2020
Dinh T. VERIFIED CUSTOMER
Andrew is very nice and helpful
9/17/2020
Cherie H. VERIFIED CUSTOMER
I was surprised that the car wasn’t washed.
The last time I had it serviced they washed it too.
9/17/2020
Phillip W. VERIFIED CUSTOMER
Melissa goes above and beyond to make sure my car is ready when it is promised! Great job Melissa!
9/17/2020
Steve H. VERIFIED CUSTOMER
Melissa was great - she’s super friendly, easy to communicate with, hard working & diligent. I had several questions & she walked me through the process, invoicing, detailed service order & answered all of my questions. I’ll continue to come back to Elmore Toyota to receive great customer service from & because of Melissa. My Toyota is running great & its always nice to see her smiling face, even if it is behind her mask. She’s a great, professional, Customer Service Rep & Elmore should be very lucky to have her as an employee. Thanks
9/17/2020
Sergio R. VERIFIED CUSTOMER
Duy was a great help in recommending and explaining what my vehicle needed. Would definitely come back. Guy should get a raise.
9/16/2020
Lori G. VERIFIED CUSTOMER
MR Duy Cao was really nice and professional easy to talk to also my oil change was done very quickly Duy also informed me that Toyota was not offering car washes due to covid 19 which I fully understand im happy with the overall service that I got from Elmore Toyota they even replaced my license plate frame on the front and back for free would recommend Elmore Toyota thank you Lori G
9/16/2020
Angela G. VERIFIED CUSTOMER
Melissa was great. Side note - service dept often doesn’t clear the maintenance message displayed on dash. That’s a small thing that I’ve had happen a few times. It’s a bit distracting. Other than that we love Elmore
9/16/2020
Wolfgang O. VERIFIED CUSTOMER
Have an appointment.at 8:30 am my car was done at 11:00 am
Only for a oil change.
9/16/2020
David T. VERIFIED CUSTOMER
What Waste of my time. After dropped off my vehicle to have a fuel pump replacement due to a recall. Only few hours later to found that Elmore service department don’t want to replace it. They should not have set an appointment with me to drop off my vehicle. They should have checked it before taken my vehicle in.
9/15/2020
Teresa N. VERIFIED CUSTOMER
I got a little air leak on back passenger side,asked to check,come back with that I have a nail he wants me to pay $35 dollars to fix it.it cannot be because if I have a nail it can’t be a low leak also they forget to put back air cap cover very disappointed.
9/15/2020
Patchara P. VERIFIED CUSTOMER
He did a great job and take good care of customer. And answer my question about my car.