My phone stopped ringing in my car when I get an incoming call. He supposedly reset it but when I received a call going home it didn’t ring. I feel like I need to come back in.
9/11/2020
Celeste N. VERIFIED CUSTOMER
Hector was more than wonderful, he made sure I get the correct answer to my cars problem, he super friendly and has great customer service. He made sure to call me and let me know what’s going on with my 2015 and it turned out to be nothing, Elmore Toyota service center made diagnosis checked to see if my car is okay and didn’t charge me a single penny ! I’m beyond satisfied and hector made my experience and services even better ! Will be taking my Prius in for service at Elmore Toyota from now on .
9/11/2020
Brian T. VERIFIED CUSTOMER
I didn’t get a call that my vehicle was ready for pick up. I had to call myself. I was told Hector was off but isn’t there someone who can cover for him and let us know when our vehicle is ready for pickup?
9/10/2020
Diya A. VERIFIED CUSTOMER
I am very satisfied with your service, completed on time. Thank you Duy Cao .
9/10/2020
Leticia T. VERIFIED CUSTOMER
Very pleased with my service. And Andrew is very professional.
9/10/2020
Virginia A. VERIFIED CUSTOMER
Hector was great and patient so he was not the problem. He was a personable and helpful service advisor. My issue was with the fact that after having my car there for more than 6 hours to touch up and reseal the paint, it came back TWICE with new paint scratches. Rather than have me wait longer, Hector recommended with his supervisor that I come back at the next 6 months touch up/sealant appointment to have those new scratches (& maybe more by then) touched up and sealed again.
9/10/2020
Stephanie C. VERIFIED CUSTOMER
Duy was great as always, he is part of the reason my family only buys from Elmore Toyota
9/10/2020
Jonathan V. VERIFIED CUSTOMER
my experience today with Mr. Hector. Topete was great. As always good customer services. Thank You!.?
9/9/2020
Gary P. VERIFIED CUSTOMER
Great service. Great employees.
9/9/2020
Thai P. VERIFIED CUSTOMER
Excellent
9/9/2020
Tina N. VERIFIED CUSTOMER
very excellent and helpful in helping me to understand what kind of services I needed to fix my car
9/9/2020
Jessie L. VERIFIED CUSTOMER
Exceptional Service always!! Thanks to Mike Horner especially & all the employees of Elmore Toyota!
9/9/2020
Steven T. VERIFIED CUSTOMER
Extremely friendly, helpful, and professional.
9/7/2020
Mark N. VERIFIED CUSTOMER
Easy.
9/7/2020
Melvin M. VERIFIED CUSTOMER
Melissa was awesome—friendly, smiled a lot, efficient. Great employee
Shannon in the business office was also amazing in helping me.
Mike In charge of service helped arrange a ride home and back. I’d give these
3 people 5 stars for their concern about me and my vehicle.
Thank you
Dr. Mel Markham