Lennon does a good job going above and beyond to provide an excellent experience while getting my car serviced there. He always makes sure my car gets exactly what is needed when it’s needed. I always enjoy my experience he provides while taking my car there to be serviced. His customer service is through the roof and always has been, that’s why I take my car to Elmore Toyota versus any other dealer! Thank you.
8/16/2020
Tinh V. VERIFIED CUSTOMER
Service Manager Mark does not care about customers health. He does not enforce face covering at his center.
8/16/2020
Hien N. VERIFIED CUSTOMER
She was a pleasant to work with. She helped answer any questions and gave us so much information on our services. Great employee and I would come back again.
8/16/2020
Kieu L. VERIFIED CUSTOMER
Toyota definitely got my 5-star review today! Thanks for taking care of my car promptly without any physical contact. I really appreciate Lennon’s efforts & understanding. He is courteous & professional. Thanks
8/16/2020
Gerald F. VERIFIED CUSTOMER
Great service. Very helpful.
8/16/2020
Connie O. VERIFIED CUSTOMER
Thank you for great services.
8/16/2020
Jasmine C. VERIFIED CUSTOMER
Lennon was very helpful and courteous, I appreciate his help with my car situation.
8/16/2020
Dennis M. VERIFIED CUSTOMER
Always great service - timely and efficient
8/16/2020
Ralph G. VERIFIED CUSTOMER
Thank you for everything. Andrew treats me well
8/15/2020
Pauline R. VERIFIED CUSTOMER
I think you went above and beyond giving me extra consideration in coming to get my car and delivering it back because I'm in a vulnerable age group for the COVID-19 when it was time to service my car. I would recommend Elmore Toyota to anyone. A special shoutout to Lennon in the Sevice Dept. You people are great.
8/15/2020
Harriett R. VERIFIED CUSTOMER
Exceptional service from Michael Horner! I was completely informed by text and phone messages as to progress of my car’s repair. I was notified when it was completed and verified the exact time I could pick it up. The job was perfectly completed. Kudos to Michael and Elmore Toyota for such an amazing employee to represent quality of customer service!
Thank you Harriett R
8/15/2020
Vinh N. VERIFIED CUSTOMER
I had absolutely no complaints about Melissa. She was very professional, courteous, and friendly, from the beginning to the end.
8/15/2020
Richard H. VERIFIED CUSTOMER
Excellent customer service!!! Very thoughtful, professional, knew his service!! Thank you Tony and Mike.
8/15/2020
Vinh T. VERIFIED CUSTOMER
Very happy with the customer service.
8/15/2020
Michael L. VERIFIED CUSTOMER
Overall good experience. Didn't want to go back to Huntington Toyota. This dealership was good and friendly. Only problem was got to my service appointment 10 minutes early at 10:20. Wasnt checked in until 10:40 because the line I drove Into wasn't moving. Cars that pulled into the service line to the left were cruising through. About six cars went before me that I was there before. Had to ask 2 people if I needed to change lines. Besides that...quick with maintenance...friendly people. So definitely not a bad experience however that part was a little frustrating.
8/15/2020
Jonathan H. VERIFIED CUSTOMER
I was there @ 10:30 AM for appointment set. But did not get the car back till 1:30 PM. I wish I was told it’d be that long wait when calling for an appointment. Thanks.
8/14/2020
Ken W. VERIFIED CUSTOMER
Mike Horner is awesome!!:)
Great customer service!!:)
The best!!;)
Thank You!!:)
8/14/2020
Shannon W. VERIFIED CUSTOMER
Andrew is the best!
8/14/2020
Jose P. VERIFIED CUSTOMER
Great job
8/14/2020
Naga P. VERIFIED CUSTOMER
Hector was AWESOME
He was able to explain my concerns and I did not feel pushed into purchasing additional services.
I will come back