No for when my car was brought back it had a dent on the right side of the bumper and scratches on the left side of my hood which was not there when Billy picked up my car Billy ask me what happen to my bumper never mention to me there was scratches on my hood or my rims when I sign the paper I didn’t think to look at the car chart he ask me to sign not knowing I was signing a paper to states I acknowledge that there is pre existing damage currently on my vehicle which I know those damages was not there when I gave billy my car but not only that ms Colleen said she would not be providing loner car services for oil changes unless it’s two and a half hours of labor so now I’m not getting my oil changed anymore but provided this service to me before I’m very disappointed in how I’ve been treated I spent close to 2000 dollars with this company in less than 4 months I’m very disappointed in the way I’ve been treated as if my money and trust meant nothing I doubt it is hat I use your services again because I don’t think it’s professional to change policy or mis inform a customer about the service this company provides I even referred my brother Kellan Palmer to your company and he spent 1600 the money was paid in full but just know me or my brother will not be using your services any longer and to think I was going to trade my car in and upgrade the beginning of the year
8/26/2020
Mary G. VERIFIED CUSTOMER
Collleen is fantastic! She was very thorough and conscientious in managing the service and recall work on my vehicle. But what really stood out was how she went above and beyond and got my wallet back to me when I boneheadedly left it in the console of the loaner! Thank you, Colleen!
8/26/2020
Robert K. VERIFIED CUSTOMER
Colleen is the best by far????????????
8/25/2020
Myron A. VERIFIED CUSTOMER
Thanks service was excellent
8/25/2020
Betty W. VERIFIED CUSTOMER
Very helpful and efficient.
8/25/2020
Gregory B. VERIFIED CUSTOMER
Everything was great thank you
8/24/2020
Barry S. VERIFIED CUSTOMER
You guys Rock! Thanks
8/24/2020
Marian J. VERIFIED CUSTOMER
Excellent service!!
8/24/2020
Monique M. VERIFIED CUSTOMER
He always does a great job.
8/22/2020
Joseph S. VERIFIED CUSTOMER
Very pleased with service received, Colleen was very helpful & knowledgeable. Thank you!
8/21/2020
Lindsey F. VERIFIED CUSTOMER
Bryan is one of the kindest, most service oriented people I have ever met. I called my husband on the way home from the dealership and told him that I would buy another Acura based solely on the fantastic service I have received from him.
8/21/2020
Charles G. VERIFIED CUSTOMER
Colleen kept me informed with the status of my care and was very professional. A very pleasant experience.
8/21/2020
Janis L. VERIFIED CUSTOMER
Colleen is the best Service Manager on planet earth and sets the bar on how to treat good customers. Great job, as always and we will continue to be customers at Price Acura for life.
Janis L
8/20/2020
Cleveland &. VERIFIED CUSTOMER
The rep didn’t keep me informed as to what was happening with my diagnostic in a way I’ve grown to expect at Acura.
8/19/2020
Marietta W. VERIFIED CUSTOMER
Everything was great
8/18/2020
Naser A. VERIFIED CUSTOMER
This was good and very helpful service. Thanks
8/18/2020
Pat W. VERIFIED CUSTOMER
Great service. Thank you.
8/17/2020
Karen B. VERIFIED CUSTOMER
Service was excellent
8/17/2020
Joyce H. VERIFIED CUSTOMER
Colleen goes above & beyond every time- she can be trusted as a customer advocate. She is always professional yet personable & makes sure to thoroughly update, review things & ask if we understand or have any questions. I factor in my vehicle purchase/lease w/ great consideration of the service dept. as well as sales. I will be dealing w/ service for years after & Price Acura - specifically Colleen-does a great job!
8/15/2020
Melissa M. VERIFIED CUSTOMER
Colleen is the friendliest and sweetest person . She was a joy to work with today. I appreciate her keeping me posted on the status of my car throughout the day and was apologetic when the service ran all day past 5pm. I drive down state for your amazing service and customer service !