Price Honda Auto Repair Service Center

Jenna saved me roughly $600 and I received a longer warranty with the Pirelli tires as opposed to the Michelind

David was excellent in answering my questions and talking me through and helping me understand what happened with my vehicle, so that I could make an informed decision about whether or not to go ahead with the repair. He gave me daily updates and used language that helped me feel at ease and certain that my vehicle was in good hands. Thanks David!

I'm completely satisfied with the friendly service I was given at the price honda service dept.

She was clear and efficient as to the service and warranty coverage

Thank you

Kristi was outstanding throughout the process of determining and explaining my maintenance needs, ensuring that the service was performed in a timely manner and finally reviewing the maintenance results and total cost. She made me feel welcome and I would rate the experience superior to other Honda dealerships that I have dealt with...well worth the travel from Millsboro

Unfortunately the wrong part was ordered and service was short handed which delayed my work being completed. Work should have been done on Saturday and was not completed until Tuesday. I also am still waiting on the correct size hitch receiver to go with my hitch. Upon returning home I discovered a piece of trim on my new car was popped off. When I dropped the car off Friday night it was all intact. It would have been nice to have been notified earlier in my day when e work wasn’t going to be completed on time Monday and then when the eta for work was going to be finished today. Communication between departments seems to be broken down a bit when I compare the past 11+ that years that I have had vehicles serviced in your department.

Thanks for the speedy service and the outstanding customer service ????

Calvin provided excellent customer service and is an asset to your company!

David was excellent. He went above and beyond to provide very useful Information about maintenance options!

My experience was incredible with my sales guy (Nathan) he was so understanding and patient with me after everything was set and done I was approved for a used Honda Civic I was the happiest person in the world he was phenomenal i couldn’t of ask for a better sales guy!

She was professional knew what she was talking about, I understood what was going on with my vehicle. You need to give her a raise. Thank S.Carter

Great customer service. I didn't have to wait, my car was taken right away. When job my oil change was done, Shawn went over the inspection of my car, and told me what parts need maintenance. I will definitely be back. Cheryl

I came in to get a quote on damage caused by a pothole and a replacement windshield. I told Calvin to give a quote for the replacement of the windshield and replacement of the rim as the tire is too damaged to remove from the rim a diagnose if it needs to be replaced. I was told my wait would be approximately an hour which is perfect and was in no rush but I didn’t get the text my car was done for 5 hours, i checked the status a couple times via text. Upon arrival to pickup my car Calvin was gone for the night so one of the nice ladies in the service department worked with me, the quote said nothing was wrong with my car and included a quote for a new tire, no rim (which the lady added for me), and windshield repairs not replacement. The lady instructed me further a diagnostic would be needed for the suspension which I told her is why i brought the car in. When I made the appointment I was told the diagnostic/quote would be $130 which was fine because I expected an accurate quote I could send the the insurance company for repairs but that quote doesn’t help me, my car rattles and makes noises since that pothole incident. I plan on calling the service manager Monday because I’ve been a long time customer of price honda and know it make cost more than other options but I’ve always been treated great and received great service, please note I drive from Salisbury cause of my experience here. Our family has purchased at least 10 NEW cars from price honda so im extremely disappointed. I look forward to talking. Matthew

Quick service!

professional and friendly and quick service thank you

Calvin Brooks was aces. Pleasant and helpful and patient with my questions. However, the problem was not remediated totally. Saturday's rain produced the same leak, in spite of the work done. It's a mystery. I will continue to use Price as my dealer of choice.

Nicole exceeded my expectations during a scheduled oil change. I am not a tech- savvy gal so she showed me some of the maintenance features of our CRV and helped me with understanding the navigation system. She is the epitome of a well informed and eager to assist customer service representative.

Great service. In and out before I knew it. Kudos to the entire team

Awesome service! From beginning to end!????????