$90 for an interior detail, they left dirt on the driver side foot rest, didn't clean the windows nor did they bother to was the 1/4 of dust, pollen and bird crap off the car..I asked for an interior detail and wash and was quoted $90... yet no wash, window cleaning and
apparently no water to shampoo the mats and foot rest. I could have vacuumed the car myself for free...
5/14/2021
Joy L. VERIFIED CUSTOMER
Jenna was great and did her best to correct a misstep by her co-worker. I waited 30 minutes, just to be checked in for my appointment. During my wait, the car who arrived about 10 minutes after me was promptly attended to and was given the full attention of a few staff members for another 20 minutes before one of them called to someone "hey, the first car needs to be checked in". Jenna did apologize extensively as well as the manager came to discuss it with me when I was in the waiting area. They did acknowledge that what happened was unacceptable and went above and beyond to make it right. I don't fault them, but the other employee clearly just passed me by and didn't care to give me a thought.
5/13/2021
Theresa W. VERIFIED CUSTOMER
Always excellent service!! Thank you.
5/13/2021
Susan M. VERIFIED CUSTOMER
Technicians need to put floor mat covers down when performing any and all work. It is a simple , important courtesy . I cannot believe that it is not Price Honda’s Standard of Care. Also there should automatically be a courtesy vacuum. Instead, I have sadly come to expect in the last few years at Price that my car will be dirtier than how I left it for them. The carpets will be dirty. Unacceptable. Please fix this - it is such a small thing that would have great positive impact.
5/13/2021
Andrew M. VERIFIED CUSTOMER
Outstanding service by Jenna!
5/13/2021
Theresa P. VERIFIED CUSTOMER
A simple oil change took 2 hours and before we left my husband happened to check under the car and noticed not all of the plastic bottoms were not in the plastic covering the bottom of the car and we had to wait another 20 minutes to have them put In. The woman who helped us was great and made sure it was taken care of.
5/13/2021
Steven S. VERIFIED CUSTOMER
Everyone was so nice and took care of the problem quickly. I was greatly impressed with the fine service.
5/13/2021
Thomas F. VERIFIED CUSTOMER
Great job
5/13/2021
Fred K. VERIFIED CUSTOMER
David has given me good advice in the past and I appreciated that he remembered me when he saw my appointment, and then made it a point to talk to me about a difficult situation, replacing a stolen part.
5/13/2021
Debra G. VERIFIED CUSTOMER
This was my first service visit since moving to Delaware, and my expectations were exceeded. It was worth the drive to Dover.????
5/12/2021
Phyllis J. VERIFIED CUSTOMER
Good customer service and I received my car before the estimated time
5/12/2021
Judy S. VERIFIED CUSTOMER
Great service department.
The ONLY place I take my Honda.
Thank you!
5/12/2021
Michel S. VERIFIED CUSTOMER
Service, as always, was very professional, fairly priced and with a minimum waiting time.
5/11/2021
John C. VERIFIED CUSTOMER
Good service
5/11/2021
Donna S. VERIFIED CUSTOMER
Nicole was detailed and professional
5/11/2021
Donna K. VERIFIED CUSTOMER
Great job. Nicole kept me informed the entire time
5/11/2021
Cynthia K. VERIFIED CUSTOMER
I am so happy when I get Kristi because despite being busy she focuses on me completely and helped me fix my phone problem in seconds! I always get the best service at Price. I am so glad I bought my car there and never think about going anywhere else.
5/11/2021
Robert C. VERIFIED CUSTOMER
As usual, everything went smoothly and Nicole Mangone kept me update about how the repairs were taking place. The work was completed as she said and I was able to leave as scheduled. The service and care that I received is the reason I continue to come to Dover for service. Thank you.