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Real Reviews from VERIFIED CUSTOMERS
Sarah B. VERIFIED CUSTOMER
I was satisfied with your service Kristi was very helpful and courteous. Thank you.
10/11/2020
Tammy B. VERIFIED CUSTOMER
Brittany did a great job but I was very dissatisfied with my service. I originally scheduled a service for last Saturday. I drive 1 hr and 20 minutes for the service. This is the closest dealership for me. Shawn contacted me late Friday afternoon to inform me that none of the parts had been ordered for my service the next morning. I had to reschedule for this Saturday (after already changing plans). I went off my service today and was told only 3 of the 4 tires were in stock. A substitute was made but still frustrating because still had to pay more than the $729.84 quoted. Then upon review and check out, I was told that back interior panel was checked when replacing the back up camera. Even though it has been ordered, this is additional unnecessary gas, wear on car and time (almost 3 hours in travel) for another mistake. I have had my Pilot serviced for 10 years at the recommended time and had all services each time but I have been noticing the the service is becoming less reliable. Furthermore, when I got in the Pilot to leave, I noticed a new scratch on the Honda emblem on my steering wheel. I had already lost enough time and frustration, that I did not take the time to turn around and point it out. Frustrating and disappointing. Tamy Buckel
10/10/2020
Gerald W. VERIFIED CUSTOMER
I think the mechanic could have found the problem with my exhaust header earlier than later
10/10/2020
Cindy M. VERIFIED CUSTOMER
David was negative about our outcome from the minute we came in. He did nothing to accommodate us and didn't put the customer first
10/10/2020
Susan M. VERIFIED CUSTOMER
I am glad to know about the car wash- it was never possible or easy before. I would like to see better signage on what to expect when at the car wash about putting your car in neutral , park, etc- I was concerned I was ruining my car.
10/10/2020
Mildred J. VERIFIED CUSTOMER
I'm very please with my car and service. Thank You.
10/10/2020
Carmen G. VERIFIED CUSTOMER
Very friendly & professional great service
10/10/2020
Phanuel B. VERIFIED CUSTOMER
Nicole gave me updates and I knew how much it would cost. Very happy with the service
10/10/2020
Gerald O. VERIFIED CUSTOMER
Brittany was great to work with!
10/10/2020
Paul Eichler. VERIFIED CUSTOMER
All good, as usual
10/10/2020
Matthew R. VERIFIED CUSTOMER
Shawn was great
10/9/2020
Clarence J. VERIFIED CUSTOMER
Outstanding
10/9/2020
Cesario V. VERIFIED CUSTOMER
Great job
10/9/2020
Michael M. VERIFIED CUSTOMER
Friendly greeting, explained current condition & recommendations. All good.
10/9/2020
Kathy D. VERIFIED CUSTOMER
Brittney was a very courteous and extremely informative and helpful customer service rep. It was an excellent experience
10/9/2020
Margaret M. VERIFIED CUSTOMER
Excellent!!!
10/9/2020
Muhammad A. VERIFIED CUSTOMER
Very friendly staff and excellent service.
10/9/2020
Joseph S. VERIFIED CUSTOMER
Well done. Got recall fixed and warranty issue addressed.
10/9/2020
Sherry S. VERIFIED CUSTOMER
Great people at Price Honda.
10/9/2020
Frances D. VERIFIED CUSTOMER
Shawn does an excellent job!! She is professional, personable, efficient and very good at listening and understanding any concerns as well as answers questions in an understandable manner.
10/9/2020