Chuck was very professional and explained everything thoroughly. He is a fine associate of your dealership.
8/20/2020
Krishna A. VERIFIED CUSTOMER
Good service
8/20/2020
John B. VERIFIED CUSTOMER
Parts to complete repair had to be ordered
8/19/2020
Dawn S. VERIFIED CUSTOMER
Chuck was the most attentive and understanding person I have worked with at Toyota! He made me feel like he was taking care of everything and he did just that! Thank you again chuck! I will always request you from now on
8/19/2020
Dsm Ventures. VERIFIED CUSTOMER
The appointment was about 2 1/2 hours should have been 1 hour
8/19/2020
Thomas V. VERIFIED CUSTOMER
David was a total professional. He was helpful, polite and accommodating. I am going to miss the great service I have always received at Newark Toyota.
8/19/2020
Keith M. VERIFIED CUSTOMER
Dave was outstanding in taking care of the issue with our Lexus. Thanks!
8/19/2020
Chellsay N. VERIFIED CUSTOMER
Nothing but good things about Dave
8/19/2020
Terrence T. VERIFIED CUSTOMER
All recalls were done during my scheduled maintenance appointment. I appreciate Bill and Newark Toyota taking care of my 2019 Tundra.
8/19/2020
Barbara M. VERIFIED CUSTOMER
My appointment was for 2:30 I did not leave until close to 4:30-two hours for a scheduled 10,000 mile service is longer than I have ever waited. Also, I had to come to the desk to ask and then was told it was complete. I did not receive any Points or coupons which maybe you stopped this program.
8/19/2020
Jerry R. VERIFIED CUSTOMER
My vehicle scheduled appointment items were completed as requested and the blown tire was covered under the warranty which was another added bonus. Your team did an excellent job reassembling to 4 runner back to it’s normal condition. Everything was put back in its original destinations.
8/19/2020
Thomas B. VERIFIED CUSTOMER
Bill Chaffee was super helpful and new everything that needed to be done, top notch guy. Safety Recall was done same day And I got a rental. Very satisfied!
8/19/2020
Claudia R. VERIFIED CUSTOMER
All went smoothly.
8/19/2020
Jerry R. VERIFIED CUSTOMER
I’ll be in touch with Mr Albright next time I need help!
8/19/2020
Castella L. VERIFIED CUSTOMER
No further surveys please.
8/19/2020
Kenneth D. VERIFIED CUSTOMER
Your service team has done nothing but make me completely satisfied then I have complete trust and satisfaction with purchasing multiple vehicles and have total confidence bring them in for service
8/18/2020
Shirley C. VERIFIED CUSTOMER
The wait was much too long. After booking an appointment for a time when I was told the service department would not be busy, I experienced an almost two hour wait for a basic oil change. I had expected an hour or shorter wait time. The service manager was apologetic and did not charge me for the service. This was very generous and appreciated. Hopefully my next appointment will be better.