I received a text from Luis saying my car needed additional work: suspension, brakes, tire treads, wiper and inverter fluid. I was surprised as my car was just in for service last month or so. When I spoke with Luis, he apologized and said it was a different car. My car was fine and ready for pick up. When they delivered the car to me, it was the wrong car.
I drove the car 2 miles and the home screen went black. None of the buttons would work.
I need to bring it back tomorrow.
8/18/2020
Jackie F. VERIFIED CUSTOMER
you welcome
8/18/2020
Cheryl M. VERIFIED CUSTOMER
It was a recall item.
8/17/2020
Tairu A. VERIFIED CUSTOMER
Good professional job
8/17/2020
Michael F. VERIFIED CUSTOMER
I am always so satisfied with the staff at the service center; professional, straightforward and detailed. I trust the team at the Newark Toyota World. Thank you
8/17/2020
Kenneth E. VERIFIED CUSTOMER
Everything was fine except waiting for my truck. It was a fifteen minute wait for it to be brought up. This seems to happen every time I take a vehicle in for service. You should just park the vehicle outside and hand over the key.... especially with social distancing.
8/17/2020
Ying T. VERIFIED CUSTOMER
My car is not fixed. This is my third time here with the same issue. Please take care of it.
8/17/2020
Ted V. VERIFIED CUSTOMER
Very courteous and timely.
8/17/2020
Matthew F. VERIFIED CUSTOMER
I was having phone problems and “bugged” your staff a few times...Thanks for dealing with my phone issues, and contacting me on my wife’s phone.
8/17/2020
Alice F. VERIFIED CUSTOMER
Dave Ferguson had recommend these items at my last visit, which was to replace the big battery in my Prius. As soon as I knew I would be near Newark again, I scheduled with Dave. There is one more item on his recommended list, an I plan to schedule that in the next 6-8 weeks. I live in Delaware County, PA.
8/17/2020
Wei W. VERIFIED CUSTOMER
nice work
8/16/2020
Walker,Dennis (. VERIFIED CUSTOMER
Excellent service
8/16/2020
Karen R. VERIFIED CUSTOMER
Excellent customer service as always!
8/15/2020
James S. VERIFIED CUSTOMER
He is always polite, professional, and supportive. He does a great job keeping me informed of the status and makes helpful recommendations. I never have to worry when he oversees the service on my car.
8/15/2020
Christie O. VERIFIED CUSTOMER
Dave is a great representative of Newark Toyota World
8/15/2020
Linda G. VERIFIED CUSTOMER
Pleasant efficient service in a nice atmosphere.
8/15/2020
Cheryl D. VERIFIED CUSTOMER
Dave was such a professional. He explained everything to me with no surprises! His time estimate was on point. My whole service appointment was seamless. Thank you, Dave!