I don’t understand why it takes 1 1/2 hour to rotate tires and change the oil. At least it is better than over 2 hours I have spent prior getting the same maintenance done. Service rep was very professional. It takes a long while sometimes but the work is usually great.
7/13/2021
Joan F. VERIFIED CUSTOMER
Cheryl was very knowledgeable and professional.
7/13/2021
Joan F. VERIFIED CUSTOMER
Bill was very informative and helpful. All work was done in a timely manner.
7/13/2021
Tamu W. VERIFIED CUSTOMER
I appreciate the service I receive at Newark Toyota World. I live in Wilmington, DE and I travel past another Toyota shop just to get service from you all for the last 3 cars I owned. Thank you.
7/13/2021
George L. VERIFIED CUSTOMER
She is great
7/13/2021
Vince N. VERIFIED CUSTOMER
Bill is a professional and handled my service exceptionally, explaining the issues found during the inspection and servicing of my car.
I appreciate the service Bill provided.
7/12/2021
Susannah E. VERIFIED CUSTOMER
My only issue was with the individuals who schedule appointments. Those providing the service are great.
7/12/2021
John P. VERIFIED CUSTOMER
I was really dismayed when the battery was dead on my 2020 rav4. Had toyota roadside assistance jump start the vehicle so that I could drive it to the dealership. Cheryl helped me out, squeezing me in for service and arranging for rides home and back. Cheryl kept me updated and is a pleasure to interact with. Hopefully the battery and DCM issues are resolved. I had a 2011 RAV4 which was super reliable. Now, I am questioning my decision to have gotten a new RAV4. At least toyota is backing up their product for the time being.
7/12/2021
Dylan H. VERIFIED CUSTOMER
Mark and David were great! It was my first time buying a vehicle and they were a tremendous help and we’re really patient and answered all the questions I had
7/12/2021
Ryan T. VERIFIED CUSTOMER
Chuck Albright is always nice and professional and takes care of all my vehicles needs every visit I make
7/12/2021
Larry K. VERIFIED CUSTOMER
Price was way way to high to repair ac. So i didnt have it done
7/12/2021
Craig W. VERIFIED CUSTOMER
Never a problem. Smooth check in and check out.
7/10/2021
Joshua H. VERIFIED CUSTOMER
Dave was awesome. Super helpful and communicated well.
7/10/2021
Kristine E. VERIFIED CUSTOMER
Newark Toyota offers such great service! It is so easy to drop off and pick up my car. I wouldn’t use any other place.
7/9/2021
Anna H. VERIFIED CUSTOMER
Super impressed with the wait time/ waiting room. The complementary drinks and seating/WiFi were awesome! I brought my laptop to do some work
7/9/2021
Carole R. VERIFIED CUSTOMER
Everyone was great
7/9/2021
Lauren P. VERIFIED CUSTOMER
Dave was excellent to work with! From the moment I started my conversations with him, I knew my car and I were in good hands and I was talking to the “right” person. He was extremely knowledgeable, and just seemed like he was ready to “get the job done”. I am very appreciative to Dave and his team. My car looks and feels brand new now! Thank you Toyota!
7/9/2021
Jennifer B. VERIFIED CUSTOMER
The service was completed in a timely manner. Frank was courteous, and very communicative
7/9/2021
Damon S. VERIFIED CUSTOMER
Great customer service as always. Very happy with doing business with Frank and Newark Toyota World.
7/9/2021
Steven J. VERIFIED CUSTOMER
Dave was very courteous and updated me regularly throughout the process. Newark Toyota World does an outstanding job.