My family has been coming to your branch for years and we can truly say that your service has always been good but Dave Ferguson took customer service to another level in assisting us today
Thanks Dave
From the Canales Family
8/8/2020
Dan S. VERIFIED CUSTOMER
Wrong part was ordered and too an extra day.
8/8/2020
Allison A. VERIFIED CUSTOMER
Cheryl was very helpful and accommodating. Service with a smile and very efficient :)
8/8/2020
Adriane C. VERIFIED CUSTOMER
Chuck was awesome, very personable, patient, and explained everything in detail, and also quick to answer! Very appreciated!
8/8/2020
David H. VERIFIED CUSTOMER
Job well done
8/8/2020
Joseph B. VERIFIED CUSTOMER
Its always apprentice when you get updates on your vehicle. David Wagner provided that and was accomadating through out the process.
8/8/2020
Robert K. VERIFIED CUSTOMER
Will be happy to complete survey
8/8/2020
Katherine S. VERIFIED CUSTOMER
Yes I was completely satisfied with my service at Newark Toyota today. Cheryl Gephart my Service Manager kept me informed about the repairs needed for my vehicle and the updated cost of the repairs. She was very courteous and very professional .
8/7/2020
Pamela Q. VERIFIED CUSTOMER
Today is the first day I have met Dave Ferguson. Dave seems to be an extremely knowledgeable Assistant Service Manager. When he introduced himself to me, he discussed with me concerns about the service my vehicle would receive today. When the service was complete, he reviewed my paperwork and made sure I understood what the results meant. I was really impressed with his integrity and his respect for me the customer.
8/7/2020
Edward L. VERIFIED CUSTOMER
Too expensive, spent $1300 total on two cars.
8/7/2020
Ami P. VERIFIED CUSTOMER
Whomever checked me in yesterday for a night drop-off did not completely leave the info that I requested to have my car done by noon because of transportation issues. When it wasn’t done by 11:15, I called to check and Cheryl returned my car and was able to get it ready for me by 12:30. She always waived the fee because of the confusion.
8/7/2020
Barry W. VERIFIED CUSTOMER
Excellent work. Totally satisfied
8/7/2020
Charles W. VERIFIED CUSTOMER
Mr Ferguson, was very knowledgeable of his job and his service was excellent
8/7/2020
Lisa P. VERIFIED CUSTOMER
Provided excellent customer care and service, recommended important changes or updates needed for my car with no pressure of trying to sell a service or product.
8/7/2020
Joe H. VERIFIED CUSTOMER
William is a true asset to your team at Newark Toyota!
8/7/2020
Mayank P. VERIFIED CUSTOMER
Great service every time
8/7/2020
Debra M. VERIFIED CUSTOMER
Thank you Dave!
8/7/2020
James S. VERIFIED CUSTOMER
Brian was great.
Karen was very helpful on the phone.