I arrived promptly at 1 pm.
Service was not complete until 3:20 pm
Previous visits have been one hour, hence I expected one hour
Service was fine, everyone helpful and professional but nearly 2 and 1/2 hours is too long.
Thank You.
8/6/2020
Maheshbhai P. VERIFIED CUSTOMER
Thanks
8/6/2020
Vincent C. VERIFIED CUSTOMER
William was very respectful and made sure to let us know as soon as a car down so we didn’t have to wait around. Best customer service I’ve had in a awhile!
8/6/2020
Voell, Justine. VERIFIED CUSTOMER
I had a great experience today getting my oil changed & tires rotated.
8/6/2020
Elizabeth M. VERIFIED CUSTOMER
Dave; was an excellent service representative...
8/6/2020
Rhonda M. VERIFIED CUSTOMER
Why does it take 2 1/2 hours when you have an appointment?
8/6/2020
Glory S. VERIFIED CUSTOMER
Bill Chaffee always makes sure that my vehicle receives all the services needed to keep it in good running condition. And that all issues involving the safety of the vehicle are up to date and in good functional condition.
8/6/2020
Jeffrey D. VERIFIED CUSTOMER
Dave was wonderful! He took detailed notes on my problem, gave me a tour, and kept me informed.
8/6/2020
Lewis S. VERIFIED CUSTOMER
Appreciate the details of work completed and offer to answer questions.
8/6/2020
Jennifer C. VERIFIED CUSTOMER
Thanks all!
8/6/2020
Richard F. VERIFIED CUSTOMER
They did what was expected
8/5/2020
Michael F. VERIFIED CUSTOMER
No complaints
8/5/2020
Hui Z. VERIFIED CUSTOMER
Dave was wonderful to work with, the text message status report is a very good feature.
8/5/2020
Bateman, Mary. VERIFIED CUSTOMER
Frank was very courteous and professional
He spoke with me and gave me estimate for
the work needed to be done and I gave the okay. He even let me know approximately how long it would take. I give him a 10 He is excellent.
8/5/2020
Margaret C. VERIFIED CUSTOMER
I appreciate your prompt and courteous service.
8/5/2020
Gloria P. VERIFIED CUSTOMER
The service experience was very good.
8/5/2020
Theresa J. VERIFIED CUSTOMER
Great customer service today
8/5/2020
Tom S. VERIFIED CUSTOMER
His response to me I’m in hour of need without an appointment was as good as it could possibly be.
I’m great full.
8/5/2020
Abraham R. VERIFIED CUSTOMER
You're team always does a great job which is why I go Newark Toyota world and why I bought my car there.
8/5/2020
Stacey D. VERIFIED CUSTOMER
The entire staff was very helpful and functioned as a team to ensure questions were answered and information was provided in a timely manner. Cheryl was very patient and helpful.