I brought my vehicle for an oil change on Friday and you recommended battery change for my car because your inspection reported that battery failed. I took my car to a store where I bought one year ago to replace it because I still have a battery warranty. They checked the battery of my car and told me that the battery is good condition. Attached is their report. I tried to contact the rep a few times and she neither responded to my text messages and failed to provide the report.
8/1/2020
Sherry B. VERIFIED CUSTOMER
Frank is the best he was fast and professional
8/1/2020
Marcia B. VERIFIED CUSTOMER
Everyone very helpful
7/31/2020
Phillip C. VERIFIED CUSTOMER
Great service as usual. Thanks!
7/31/2020
Dorothy B. VERIFIED CUSTOMER
thanks for COVID precautions.
7/31/2020
Sheila S. VERIFIED CUSTOMER
Please tell Chuck that I apologize for being cranky about the diagnosis.
It’s not his fault that in order to fix a sensor you have to replace the ENTIRE fuel tank.
7/31/2020
Scott S. VERIFIED CUSTOMER
Frank was excellent. Super nice and accommodating
7/30/2020
Frank K. VERIFIED CUSTOMER
Cheryl is always very professional and accommodating
7/30/2020
Mark B. VERIFIED CUSTOMER
My maintenance light is still on after this service. I will call to make another appointment now
7/30/2020
Lisa G. VERIFIED CUSTOMER
I’m very satisfied with Frank and the service at Toyota. Thank you.
7/30/2020
Kathleen M. VERIFIED CUSTOMER
Brian was very helpful and explained the service that was needed to keep my Rav 4 on the road safely . Thank you Brian
7/30/2020
Katherine W. VERIFIED CUSTOMER
Great job.
7/30/2020
Peggy E. VERIFIED CUSTOMER
I love my Toyota. This is my 4th Toyota and my 2 sons each have a Toyota too. Your service is world class; the “guys” in Service are very capable and equally nice. Keep up the great work!
Peggy E
7/29/2020
Thomas D. VERIFIED CUSTOMER
Luis is always an excellent service manager!
7/29/2020
Linda G. VERIFIED CUSTOMER
Thank all of the associates for their courtesy. Luis was on top of my timeline. Thank you
7/29/2020
Benjamin S. VERIFIED CUSTOMER
I was very happy with the service that Chuck provided!
Thank you.
7/29/2020
Manuel V. VERIFIED CUSTOMER
Great service thank you
7/29/2020
Barbara L. VERIFIED CUSTOMER
Ver professional kep t me updated on progress
7/29/2020
Buddie P. VERIFIED CUSTOMER
My wife and I felt that we have not been treated with complete openness. We have a legitimate complaint with our vehicle. The vehicle we purchased is a 2013 Tacoma which we completley LOVE.
Now our 1st issue was the vehicle's unauthorised acceleration. Twice we have come so close to hitting another vehicle. We feel that our concerns have not been addressed seriously
. I leave my family's safety in yor hands.
Concerned Customer,
Buddie P