Service took over an hour and a half. Tire rotation and oil change(10,000 mile service). With an appointment, that is unacceptable.
7/7/2021
James G. VERIFIED CUSTOMER
Excellent service as always! Appreciate it!
7/7/2021
Will R. VERIFIED CUSTOMER
Luis was efficient, clear, and helpful.
7/7/2021
Eric A. VERIFIED CUSTOMER
I explained that I had a high pitched noise when I turn on the AC unit, that sounds like a jet engine. I was told it could be blocked and for them to take it apart it would cost $60. I asked what could cause the block and possible suggestions were from items from my glovebox or debris from leaves. I wasn’t told that they couldn’t reproduce the sound until I saw the paperwork. When I drove home the high pitched noise was still there and now it also happens when I turn the unit off. I called and was told to come back in. I felt that this was a waste of my money. I need to learn more and also be shown what was taken apart and what was actually cleaned out that would cost $62.
7/7/2021
Stacy S. VERIFIED CUSTOMER
Always a pleasure to get my Vehicle serviced here. Always friendly and thorough.
7/7/2021
Eric H. VERIFIED CUSTOMER
David Wagner was great. However, I’m disgusted with Toyota’s recent “headlines” regarding political contributions to insurrectionists. My immediate family alone, owns four Toyota’s. Sad to say that they will likely be the last four that we own.
7/6/2021
Clara O. VERIFIED CUSTOMER
Always excellent service
7/6/2021
Russell K. VERIFIED CUSTOMER
When I picked up my car with my 3 month old child the seat belt clip was buried under the seat and I had to sit outside with her in the hot weather until one of my family members dug it out. My car had a recall and when I picked it up it smelled like gasoline. Still does.
7/6/2021
Samuel M. VERIFIED CUSTOMER
Luis was very friendly and most informative. He’s well versed on the Toyota Maint. Schedule and other aspects of the car. A REAL NICE GUY!!
7/6/2021
Patricia N. VERIFIED CUSTOMER
Luis helped me make big strides in having a usable GPS -- but I would have learned how to get it on the headset in my perfect world.
7/5/2021
Solomon B. VERIFIED CUSTOMER
Well done
7/5/2021
Sean R. VERIFIED CUSTOMER
Dave was awesome. He got us in and out in a timely manner. Thanks Dave.
7/4/2021
Teresa M. VERIFIED CUSTOMER
Service Advisor was awesome!!
7/4/2021
Kong N. VERIFIED CUSTOMER
Great service, kept me updated consistently. I appreciated the communication and transparency. One of the best experiences I’ve had here.
7/4/2021
Nyla D. VERIFIED CUSTOMER
Luis provided superior service. Great job!
7/3/2021
Frank H. VERIFIED CUSTOMER
DAve went beyond the typical good service and helped me with a solution to a larger problem I had with my vehicle which he didn’t have to do but instead took the time to think through my situation and recommend action.
Super helpful
7/3/2021
Marnie J. VERIFIED CUSTOMER
Cheryl Provided excellent customer service!!!!
7/3/2021
Anthony H. VERIFIED CUSTOMER
Thank you, Luis!
7/3/2021
Tabitha G. VERIFIED CUSTOMER
I came in to get my car battery replaced. I was inconvenienced, due to returning seconds later due to my check engine light being on (which was not on before I got my car serviced). Mr. Lopez was not as helpful as I had hoped. He was polite; however, he didn't really resolve the questions or concerns I had. I was there for about 4hrs without any updates on the status of my car. After this experience, I do not intend to return to this establishment.
7/3/2021
Joshua K. VERIFIED CUSTOMER
Very good customer service. Work completed sooner than expected.