Dave was awesome. He was courteous and informative, and made me feel comfortable through my entire visit.
6/26/2020
Anna W. VERIFIED CUSTOMER
Always a nice guy and keeps you updated on time along the way. Thanks.
6/26/2020
Desiree M. VERIFIED CUSTOMER
Perfect gentlemen! Professional and friendly.
6/26/2020
Joan W. VERIFIED CUSTOMER
Every thing went very wrll
6/26/2020
Stacey S. VERIFIED CUSTOMER
Jason was personable & friendly. He listened to my situation concern the vehicle and had the service guys look into it. Prior to coming back to Toyota, Jason called me an advised me of the actions that were taken concerning MY PROBLEMS 1st, then he told me about everything else. That's great customer service....Thanks Jason!!
6/26/2020
Daena B. VERIFIED CUSTOMER
My estimated waiting time was quoted at 1:15 for an oil change. I waited for two hours with no update. Greg was very apologetic but communication is key. From what Greg shared with me as I waited to pay for my service, there were numerous breakdowns in communication from when I turned the car over. However I suspect it really started from the time I booked my time slot earlier that same day.
To be honest, I don’t know why I didn’t read Greg the riot act yesterday evening because my time is precious to me. Maybe it’s because I didn’t have to rush home to feed my family and do the nightly routine, maybe it’s because I appreciate the challenges you all are dealing with due to the Pandemic. Please try to keep in mind that communication is key!!
6/26/2020
Patricia A. VERIFIED CUSTOMER
Thank You
6/26/2020
David R. VERIFIED CUSTOMER
Jason was a true professional , I would recommend him to family/friends...
6/26/2020
Sean M. VERIFIED CUSTOMER
Dave did an awesome job! Excellent customer service! Keep up the great work!
6/25/2020
Amy E. VERIFIED CUSTOMER
Well done! Great customer service!
6/25/2020
Lisa B. VERIFIED CUSTOMER
Great job clearly letting me know what work was needed on the car and confirming I agreed to the work before starting repairs. Dave also was able to have the work completed earlier than promised.
6/25/2020
Carly H. VERIFIED CUSTOMER
Dave was great! Very attentive and willing to help in any way he could.
6/25/2020
Christopher A. VERIFIED CUSTOMER
Did a great job and thank you for putting my tires on
6/25/2020
Carol P. VERIFIED CUSTOMER
Service Department is quick!
“Friends” is always on the TV ... which makes the time go faster!
6/25/2020
Thomas M. VERIFIED CUSTOMER
Great customer service, very professional and courteous. Appreciate all the efforts for safety during this period of coronavirus.
6/25/2020
Greg S. VERIFIED CUSTOMER
Good job done by Dave!
6/25/2020
Scott B. VERIFIED CUSTOMER
Greg was very helpful and accommodating!
6/25/2020
Michelle H. VERIFIED CUSTOMER
There was an ink mark on the driver’s seat when I picked the car up (I asked to have it cleaned up, and it was very quickly); it would be great if a cleanliness inspection was done before turning the car back over to the owner - particularly in today’s environment. It would also be great if the cars could be run through the car wash upon pick-up. Thanks!
6/25/2020
Larry B. VERIFIED CUSTOMER
I said no because I had a 2:15 appointment for an oil change and didn’t get the car back until approximately 4:15. Too long for an oil change especially when you have an appointment. Other aspects of my visit were all good.