Dave Ferguson was so polite and informative. Awesome customer service!
6/23/2021
Paul M. VERIFIED CUSTOMER
The service is always great! Thanks for making it smooth.
6/23/2021
David S. VERIFIED CUSTOMER
Last week i visited Newark Toyota World for an oil change. While i was there, i mentioned another issue to Chuck. Chuck took it upon himself to research it and find a solution. It was a great display of initiative and Customer care and i really appreciate it. Chuck really went out of his way to ensure that my car would be as good as it could. That's tremendous and its why i continue to use your shop. cheers!
David S
6/23/2021
Jessica W. VERIFIED CUSTOMER
Hi! The only thing I have to say for the experience that was negative is that, upon review of the invoice when I got home (someone else brought car in), is that I was charged for tire rotation even though I bought my tires at the dealership and was supposed to have free tires rotations for the life of the tire. Otherwise, everything else was fine.
6/23/2021
Zulfiya &. VERIFIED CUSTOMER
Always fast and professional service!
6/22/2021
Dana M. VERIFIED CUSTOMER
Flawless appointment today…as always! There was one miscommunication about a specific service offered, but Luis quickly made it right. Thank you Luis!
6/22/2021
Zumrut B. VERIFIED CUSTOMER
Thanks for the great service
6/22/2021
Robert B. VERIFIED CUSTOMER
Chuck was very professional and clear about my service. I appreciated the transparency in pricing and updates of service.
6/22/2021
Stephen B. VERIFIED CUSTOMER
Super accommodating! Thank you Chuck!
6/22/2021
Lucille M. VERIFIED CUSTOMER
Good service,
6/21/2021
Charles H. VERIFIED CUSTOMER
Frank Delguerio and all of your service department staff are always helpful and have kept our Toyotas in great running condition.
6/20/2021
Victoria C. VERIFIED CUSTOMER
He was one of the most complete and thorough agents I have had the pleasure of working with. He is a real gem, I appreciate the interest he showed in my vehicle and my safety. I will be following ALL of his recommendations. He deserves high praise - I hope you will shower him with it!
6/20/2021
Gregory S. VERIFIED CUSTOMER
We scheduled an appointment with your company and were advised that the vehicle would be looked at at that date/time. We were called later that day stating that they didn’t have time to get to it so it would have to wait until the next day. Kind of defeats the purpose of making an appointment. The next day we were told that a diagnostic had been run and there was nothing wrong with the vehicle. Meanwhile the vehicle had to be towed to the service center because it wouldn’t start. We were able to drive the vehicle home but the next morning the vehicle wouldn’t start again.
6/20/2021
Brian P. VERIFIED CUSTOMER
Thank you
6/20/2021
Ann P. VERIFIED CUSTOMER
Dave Ferguson was a pleasure to deal with today. From greeting to goodbye he was friendly and professional, and kept me informed
6/20/2021
Carlos S. VERIFIED CUSTOMER
Very good job in very professional people I’m recommending to any body
Services excellent right on time
Great people
Thanks Toyota.
6/20/2021
Peter N. VERIFIED CUSTOMER
Very professional!
6/20/2021
Ityron C. VERIFIED CUSTOMER
Mr Dave was extremely helpful if it was up to me I’d make him corporate!!!
6/19/2021
Susan B. VERIFIED CUSTOMER
Frank was very informative and explained the service needed today as well as what should be done in about a month.
I will definitely schedule my next appointment with Frank.
Thank you!!!