I brought my car in because of the recall. I received a postcard saying that they were ready to fix the fuel pump which had been recalled. I called and made an appointment and then when I got there they told me they didn’t have the little clip that they needed to change the fuel pump. Very disappointed that I made arrangements To be off work that day and had To reschedule for another day.
5/18/2021
Otto H. VERIFIED CUSTOMER
Swift and professional service
5/18/2021
Amy H. VERIFIED CUSTOMER
Very nice job
5/18/2021
Bernadette L. VERIFIED CUSTOMER
Courteous service
5/18/2021
Davis, William. VERIFIED CUSTOMER
Did not get a free car wash as promised everything else was excellent!!!
5/16/2021
Jose A. VERIFIED CUSTOMER
Questions were answered and my concerns were heard.
5/16/2021
Laura J. VERIFIED CUSTOMER
Dave was awesome! Thanks so much!
5/15/2021
Kimberly C. VERIFIED CUSTOMER
Very quick service when I just stopped by to have the license plate mounting bolts repaired.
5/15/2021
Noah P. VERIFIED CUSTOMER
Dave was great!
5/15/2021
Karen F. VERIFIED CUSTOMER
Excellent service every time
5/15/2021
Karen R. VERIFIED CUSTOMER
Prompt and friendly service. All of the charges were explained up front and consistent with what I was charged. For this appointment and previous service appointments David Ferguson was a great service rep. He answered all my questions and was very professional.
5/15/2021
Mary F. VERIFIED CUSTOMER
Dave always takes pride in the service he provides for his customers. He’s the best service advisor I’ve ever worked with that I drive 60 miles one way just so that he can oversee the work being done on my vehicle. This is quite an accomplishment for Dave since I am 70 years old & have dealt with dozens of service advisors. He is absolutely the best!!
5/15/2021
Nhut V. VERIFIED CUSTOMER
Great service.
5/15/2021
Michael V. VERIFIED CUSTOMER
No problem. I look forward to completing it.
5/15/2021
Nancy C. VERIFIED CUSTOMER
Ok
5/15/2021
Johnathan W. VERIFIED CUSTOMER
Dave Ferguson provided phenomenal service. He was friendly, courteous, and honest.
5/14/2021
Jennifer L. VERIFIED CUSTOMER
Luis Lopez was very helpful and attentive. He helped me with all of my concerns in a very timely manner.
5/14/2021
Oscar S. VERIFIED CUSTOMER
Fred is very nice and treats Costumers with courtesy and respect. He is very professional and a good asset for the company!
5/14/2021
James M. VERIFIED CUSTOMER
I was hoping you would have washed my 4Runner out of customer appreciation…..
could you those that in as a service….
Other than that it was great…..
5/14/2021
Brian F. VERIFIED CUSTOMER
I had an oil change today and picked up my truck. Cheryl was great however I walked out to my truck after being home for an hour and there is a puddle of oil underneath of it. Not sure what to do so I will need to return to your service dept. to have this corrected