Newark Toyota World Auto Repair Service Center

Great advisor

All went well. Very satisfied with the service.

Great Service!!

Chuck is great! Always friendly, helpful and has a great attitude. I want to work with him when I bring in my vehicles. More importantly, he’s a Steelers fan like my son! Thanks Zia

Tech got grease on a pillar and headliner. Car was cleaned and left a spot on the headliner after it was cleaned. The grease was put there when I took the car in for a check engine light. Tech was not confident that recommended repair would fix the issue. Repair was made at $325. Couple of days later check engine light is back on this time the recommended service is $159. Just prior to this I took my Tacoma for service and it was recommended that my power steering fluid be changed and they needed to replace clamps on the lines at an additional $100. After the service my truck was leaking power steering fluid. It didn’t leak before. Took it back in and was quoted $3000.00 to replace the rack and pinion as well as both h/l pressure lines. After talking to the Craig the cost was lowered to $1500.00 but still too much for something that wasn’t an issue before it was “serviced”. I have been going to Newark Toyota for 15yrs for service on my vehicles. Historically I haven’t had issues. The service has kept me buying Toyotas. The past couple of times I have not been pleased with the quality of work and disappointed in the lack of interest to follow up on issues that were communicated as a result of the sub par service. Stain is still on the headliner and truck is still leaking power steering fluid. Not to mention wasted money while techs are doing “swaptronics” because the issue can’t be identified.

Wait was too long 2 hours for 5k service

Bill was super friendly and accommodating. I really appreciated his service with my vehicle and conversation that had nothing to do with my vehicle but was just nice to have :)

Dave was very nice and pro

My name is Sharon Downing, (Milton), apparently Jean had her car serviced the sane day i did because Ms Cheryl Gebhart telephoned me twice calling me Jean. Since then i have gotten 5 texts, including tonight. Ms Jean and my number must be listed as the same number. Please make corrections immediately. Thank you! SHARON DOWNING 302-353-064”

David rocks!

Maintenance code wasn't cleared. Vehicle not washed, which I thought was standard.

Bill was wonderful. I always feel at home at Toyota of Newark. He is extremely responsive and answered all my questions. When I’m there I know I am in good hands.

Cheryl is Awesome.

I was very satisfied wit cherly

Cheryl Gephart was very professional and helpful during my visit to Newark Toyota. Just happy all the recalls are complete and no more mail reminders are coming.

This is my first experience with the service center. Very satisfied

Friendly quick service. I’ll continue to be a repeat customer.

Thanks David.

Cheryl is always Fantastic to work with!

Excellent service!