I was quoted a charge for the new battery of $89, plus a senior’s discount. When the work was done, the bill showed over $130 for the battery. Am not happy about being given a quote before the work and then no explanation when the work is done.
2/27/2021
Susan B. VERIFIED CUSTOMER
He kept me informed and was spot on regarding how long the service would take. He suggested a service that was not part of the regular maintenance but didn’t push it. I hate it when people get aggressive in recommending a service or repair.
2/27/2021
Elaine R. VERIFIED CUSTOMER
Dave is very professional and excellent at his job.
2/27/2021
Dsm Ventures. VERIFIED CUSTOMER
Courteous and timely. Explained everything in detail.
2/27/2021
Joshua S. VERIFIED CUSTOMER
Absolutely the best customer service possible!
2/27/2021
Henry V. VERIFIED CUSTOMER
Chuck was very up front about what was likely the problem and the timing of repair.
2/27/2021
Dennis B. VERIFIED CUSTOMER
Great service!! Thank you!
2/27/2021
Robert W. VERIFIED CUSTOMER
Dave did a good job. However, the parts that were ordered by someone else were wrong even though I had sent in photographs to ensure the correct ones were ordered. Thus I will have to take more time out of my day on another day to bring the vehicle back to complete the service.
2/27/2021
Sukhdeep S. VERIFIED CUSTOMER
Me Dave did great job and was very detailed when explaining about services done .
2/26/2021
Ted K. VERIFIED CUSTOMER
Dave did great.He was helpful.
2/26/2021
Dolores N. VERIFIED CUSTOMER
I Was overcharged. You replaced two bulbs, one head lamp assembly and did not find out what the underlying electrical problem was; but otherwise a great job. tHe Toyota regional manager will hear about this.
2/26/2021
Barbara M. VERIFIED CUSTOMER
Chuck is very friendly & easy to work with.
2/26/2021
Kaiser H. VERIFIED CUSTOMER
Bill was great, explained everything that was being done to the vehicle!
2/26/2021
Barbara L. VERIFIED CUSTOMER
Very professional. kept me apprised of what needed to be done. car was ready as promised. great service!
2/26/2021
Christina S. VERIFIED CUSTOMER
My problem was resolved in a reasonable time.
2/26/2021
Venessa D. VERIFIED CUSTOMER
Mr.Chaffee was a true professional. Very courteous and helpful.
2/26/2021
Ricardo D. VERIFIED CUSTOMER
Frank is very professional advisor!
2/26/2021
Julieta P. VERIFIED CUSTOMER
Excelente servicio muy satisfecha con el trato y el servicio a mi Toyota higlander