Dave Ferguson provided excellent customer service. He is very friendly, informative, acknowledged my presence even while helping another customer. I truly appreciated the extra time he took to explain what other services I needed and where/what/why/when they were needed. Thanks for the great conversation Dave. Hope to see you next time!
2/25/2021
John H. VERIFIED CUSTOMER
Some guy took the order then left for lunch or something. Someone else took over that didn't know me. So he calls my phone to tell me the car was ready. Except I didn't have the phone with me and I had to stand around that mind numbing waiting area for an extra twenty minutes to a half hour before I questioned someone about my finished vehicle sitting there in the finished area. Very annoying and a loss of my time.
2/25/2021
Elizabeth F. VERIFIED CUSTOMER
Great service with professional treatment & attention to detail.
Dave even went the extra mile to drive my car through the car
wash because I didn’t feel comfortable doing it myself.
2/25/2021
Robin C. VERIFIED CUSTOMER
Dave Ferguson was wonderful, as usual! He took the time to explain exactly what the itemized charges and services were. Always warm, supportive and friendly! I love this guy! He is truly an asset to the Newark team!
2/25/2021
Manuel P. VERIFIED CUSTOMER
Everything perfect!
2/25/2021
Raymond O. VERIFIED CUSTOMER
No surprises, everything as explained
2/25/2021
Rene M. VERIFIED CUSTOMER
Helpful and personable. Thanks for the service.
2/25/2021
Oneil M. VERIFIED CUSTOMER
The service was excellent as always. Dave had my automobile on time when he promised. Thank you
2/25/2021
Elaine F. VERIFIED CUSTOMER
My couldn't start i have call tow truck it electrical problem Andy has always talked about say it's a battery is not battery the transmission is bad because I'm a lady they think I'm stupid something going on with the car
2/25/2021
Tabitha V. VERIFIED CUSTOMER
He was fantastic and very kind.
2/25/2021
John K. VERIFIED CUSTOMER
Luis does a great job.
2/25/2021
Roger B. VERIFIED CUSTOMER
Very happy with Dave. Very polite explaining everything
2/25/2021
Mario P. VERIFIED CUSTOMER
I was treated excellent by David and Fred as well as as Angelo. I hope to get the issues with my truck's frame resolved. Will continue with Toyota.
2/25/2021
David W. VERIFIED CUSTOMER
Dave Wagner and Angel the technician did a great job. Both answered all of my questions and left me feeling good about the repairs.
Thank you.
2/24/2021
William D. VERIFIED CUSTOMER
Bill Chaffee EXCELLENT as usual.
2/24/2021
Kylesha P. VERIFIED CUSTOMER
She explained in all detailed . Cheryl went above her duties to satisfy me after I was upset. She went and called diffent departments to call a tire company and she also explained in detail my steps after insuring my vehicle would be tested to meet my needs. If I had to choose her everytime I would . I love her caring efforts .
2/24/2021
Taryn E. VERIFIED CUSTOMER
Service is always slow, but I never expected it to take 2 hours and 11 minutes to do a tire rotation. Completely unacceptable.
2/24/2021
Brendan C. VERIFIED CUSTOMER
Bill Chaffee is awesome!
2/24/2021
Augustine S. VERIFIED CUSTOMER
I am satisfied with the work done , and always satisfied with William Chaffee work , a very good man he takes good care of the customers.
2/24/2021
Donna C. VERIFIED CUSTOMER
Thank you, Great service not pushy enjoy bringing my truck their.