Bill chafer is courteous, patient and very helpful. A true asset to your company. Thank you
1/28/2021
Frederick O. VERIFIED CUSTOMER
I am satisfied with Brian, and his team for the work that was completed on my car.
1/28/2021
James W. VERIFIED CUSTOMER
excellent service and timely work.
1/28/2021
Mark M. VERIFIED CUSTOMER
Dave Wagner was very nice, friendly, understand ing and very helpful working with us on a solution as well working with our warranty. Would recommend to others.
1/28/2021
Matthew L. VERIFIED CUSTOMER
Chuck has a warm personality and was patient while answering all of my questions.
1/28/2021
Andrew W. VERIFIED CUSTOMER
Chuck was a courteous service rep who went the extra mile. Somebody had not ordered a part as the rep said they would. Being a family of 5 and working parents, it’s difficult to be without a car so I purposely wanted to get my oil changed and part replaced the same day. The rep over the phone who made my appt. did not order my part, however promised me the part would be there and I could get both services completed the same day. I arrived at 7 a.m. Part wasn’t in, but Chuck went above and beyond too accommodate our family. Reps like him, keep us stay coming back to Toyota.
1/28/2021
Sara M. VERIFIED CUSTOMER
Once again Bill nailed it! My gas cap was the reason for my check engine light, which is absurdly embarrassing, but Bill was back again to save the day. I appreciate him not belittling me and making my experience easy. Thanks, Bill!
1/28/2021
Nancy D. VERIFIED CUSTOMER
Pleasant service, thanks!
1/27/2021
Kristen R. VERIFIED CUSTOMER
Chuck was great! Worked with my schedule for dropping off my car and kept me updated all along the way. Great communication and customer service. You can tell he cares about his customers and ensuring that they are satisfied!!Thank you again Chuck!! Very much appreciated
1/27/2021
Bryan Y. VERIFIED CUSTOMER
Ignored my truck all morning instead of completing the 30 minutes of work to balance 2 wheels. Difficult to get a call back for status updates and constantly pushing back completion time. Was told 2 (brand new) tires could not be balanced and would have to be replaced. Took to another shop and had balanced in under 20 minutes.
Very happy with the lift install and alignment, disappointed that the simple balance could not be completed in a reasonable time or correctly.
1/27/2021
John F. VERIFIED CUSTOMER
Right real wheel making noise when braking
1/26/2021
Christopher B. VERIFIED CUSTOMER
Wait was way to long especially when I had a appointment
1/26/2021
Tammi P. VERIFIED CUSTOMER
I was very pleased with everyone I spoke with and they were very kind, professional and knowledgeable.
1/26/2021
Amy D. VERIFIED CUSTOMER
He was very helpful and prompt at getting my car back to me and informing me of everything that was going on
1/26/2021
Thomas W. VERIFIED CUSTOMER
Bill is the best he helps you in any way you can
1/26/2021
Beverly H. VERIFIED CUSTOMER
Thank you .
1/26/2021
Duwayne C. VERIFIED CUSTOMER
Very satisfied
1/26/2021
Mark E. VERIFIED CUSTOMER
Great customer service
1/26/2021
Ted V. VERIFIED CUSTOMER
Service did a great job!!!
1/26/2021
Louis L. VERIFIED CUSTOMER
Very professional. Would definitely recommend this dealership to everyone