Frank Delguerio provided great customer service and always does. He’s a pleasure to deal with and an asset to your organization.
1/14/2021
Paula D. VERIFIED CUSTOMER
Arrived on time for my 11:30 appointment for an oil change and purchase of four new tires. It took 3¼ hours to complete the work!!!! I sat in the waiting area with a mask on from 11:30 till 2:45! Totally unacceptable! NEVER.... AGAIN!!!
1/14/2021
Colleen Q. VERIFIED CUSTOMER
Great place, great people!! What a tram!
1/14/2021
Pam R. VERIFIED CUSTOMER
I always have received quality service at Newark Toyota
1/14/2021
Vonda G. VERIFIED CUSTOMER
Chuck has excellent customer service. He knew I was extremely unhappy and upset as soon as he made contact with me. He never altered his tone. He did his job and communicated with me wearing an honest smile. He communicated with me about my vehicle until the work was complete. You should probably consider having him train the rest of your employees because he’s the only one I’m ever going to seek out.
1/14/2021
Mehwish M. VERIFIED CUSTOMER
They are best
1/14/2021
Haydyn J. VERIFIED CUSTOMER
Frank was great!
1/14/2021
Jonathan J. VERIFIED CUSTOMER
The repairs were completed in a timely fashion. I was kept informed of the progress and of any further repairs or recommended scheduled checkups on the vehicle.
1/13/2021
Susan G. VERIFIED CUSTOMER
Some confusion about a quote for service but the matter was resolved and the service was completed in timely manner. Good end result and friendly customer service!
1/13/2021
Carolyn T. VERIFIED CUSTOMER
Service was excellent! Appreciate all the service Toyota gives me.
1/13/2021
Timothy B. VERIFIED CUSTOMER
Very poor communication about service and cost!
1/13/2021
Eddie A. VERIFIED CUSTOMER
Brian was very personable, he answered all my questions.
1/13/2021
Hykiem P. VERIFIED CUSTOMER
Great service!
1/13/2021
John A. VERIFIED CUSTOMER
Good work in good time.
1/13/2021
Kevin M. VERIFIED CUSTOMER
Thanks Newark Toyota Team. Keep up the great work!
1/12/2021
Deborah B. VERIFIED CUSTOMER
I received several texts during the day keeping me posted on how my service was going. I was then told what desk to report to so that I was never confused. Everyone was polite and knowledgeable.