David, always explains any issues with my vehicles in detail and suggest recommendation. I appreciate his commitment to customer service!
12/31/2020
Jose F. VERIFIED CUSTOMER
Good
12/31/2020
Fatima G. VERIFIED CUSTOMER
Great, very helpful!
12/31/2020
Borrero, Lydia. VERIFIED CUSTOMER
Excellent service awesome team
12/31/2020
Jermaine E. VERIFIED CUSTOMER
????
12/31/2020
Sarah N. VERIFIED CUSTOMER
Dave F - awesome guy
12/31/2020
Sara M. VERIFIED CUSTOMER
Bill made my experience very easy! Thank you Bill.
12/31/2020
Pro Shop. VERIFIED CUSTOMER
My car smelled like a grease pit
Smudges of grease on outside as well
Back seat pulled down not put back
Car wash broken told after the service dept gave me the code to go through
I think they should disinfect the car and wash it after servicing it
Employees seemed to not really care about the customers
From the check it to the check out to the parts guy
Not really interested in friendly customer service
Feel like my car was handled poorly based on how it looked and smelled when I picked it up
It should go back to the owner in better shape that it was taken in
Disappointing experience
Unfriendly staff
Could care less
12/30/2020
Ted L. VERIFIED CUSTOMER
Very Good Service. Will continue to be a loyal Customer to Newark Toyota World.
12/30/2020
Karen &. VERIFIED CUSTOMER
My vehicle is still telling me I need maintenance. Is this something that should be reset or is this automatic?
12/30/2020
Kevin H. VERIFIED CUSTOMER
Great customer service!! Very professional, courteous and knowledgeable.
12/30/2020
Trevor B. VERIFIED CUSTOMER
Thank you!
12/30/2020
William N. VERIFIED CUSTOMER
Cheryl is knowledgeable, professional, courteous and friendly!
12/29/2020
James G. VERIFIED CUSTOMER
I got exactly what I asked for (Oil & Filter change and new wiper blades). No additional pressure to buy anything else. First time that's happened at your Service Center. I appreciate it.
12/29/2020
David P. VERIFIED CUSTOMER
Cheryl was both personable and professional, a desirable combination.
12/29/2020
Gary Y. VERIFIED CUSTOMER
Prompt and professional service
12/29/2020
Roberta T. VERIFIED CUSTOMER
It was fine
12/29/2020
Pamela R. VERIFIED CUSTOMER
Chuck is a real asset to Newark Toyota. His care and follow though are impeccable! You truly need to ensure he stays with you for the remainder of his career and then some. My belief is that Chuck should be recognized for being a great person and asset to your organization! Chuck is the main reason we keep coming back to have our vehicles serviced and worked on at Newark Toyota! Thank you very much Chuck!
12/28/2020
Nikhil D. VERIFIED CUSTOMER
As usual, the service experience was excellent!
12/28/2020
Glenn M. VERIFIED CUSTOMER
Dave was very helpful, he explained the status of all the service items I will need to keep in mind within the next few months