Plastic cover and floor cover was left inside the car. I had to remove it myself.
Also, I was told it was a 30 minute wait. However, service took 2 hours. Some of the customers service reps- including the one that attended me where wearing neck gaiter- which is not an approved cdc face cover. Moreover, some of the customers rep where not keeping the 6 feet suggested distance with the customers, including me.
12/6/2020
Jose C. VERIFIED CUSTOMER
Cheryl was awesome and made everything smooth
12/6/2020
Sheila B. VERIFIED CUSTOMER
I forgot to ask about the rebate for my tires I was told by Yokohama tires that the paperwork was not given to me wasn’t correct from Toyota dealer so I never received my prepaid gift card. I would greatly appreciate it if someone was to contact him and regarding my pre-pay $50 gift card. Thank you and I look forward to hearing back from someone in regards to this matter.
12/5/2020
Donna S. VERIFIED CUSTOMER
Dave was totally professional, thorough and courteous.
12/5/2020
Stephen C. VERIFIED CUSTOMER
Frank communicated clearly and promptly. The work was completed quickly.
12/5/2020
Jacqueline O. VERIFIED CUSTOMER
Dave was very courteous, friendly, patient and diligent in solving the problem with my vehicle!
12/5/2020
Heather L. VERIFIED CUSTOMER
No problem
12/5/2020
Stephen L. VERIFIED CUSTOMER
David’s communication was great throughout the entire process.
12/5/2020
Cheryl R. VERIFIED CUSTOMER
She's a real professional and very very nice. I will be sure to ask her on my next visit in 3 months.
12/5/2020
Nick N. VERIFIED CUSTOMER
Dave was friendly and took time to explain things.
12/4/2020
Karen K. VERIFIED CUSTOMER
Dave was very professional and provided exceptional service.
12/4/2020
Manetta G. VERIFIED CUSTOMER
Very happy with the service
12/4/2020
Wayne D. VERIFIED CUSTOMER
Requested seatbelt chime be disabled, since Toyota owners manual states that it a configurable option that can be done by the dealer. Dealer refused, saying that it’s a Federal law. It’s not. Look it up, I did.
12/4/2020
Raymond O. VERIFIED CUSTOMER
Very satisfied
12/4/2020
Amy K. VERIFIED CUSTOMER
Dave is great - a pleasure to deal with. Always pleased when I get him as my adviser.
12/4/2020
Robyn H. VERIFIED CUSTOMER
Very kind and did not push me to get extra service done on my car when I was not ready financially for it. I appreciated that very much.
12/4/2020
Mitchell B. VERIFIED CUSTOMER
Dave is great. Will only use him for service
12/4/2020
Samuel M. VERIFIED CUSTOMER
Dave Ferguson is a true professional in every aspect of his job. I’ve known Dave for a number of years and always find him being very effective in his job. He knows how to connect with the customer because he listens carefully to what the customer is communicating to him. He has a wealth of experience in the auto service field. I think Dave is in a class by himself when it comes to helping people with their vehicle concerns. He really establishes his credibility with his customers!! Can’t say enough positive things about this guy. Thanks, Dr. Sam Milioti.
12/4/2020
Anthony P. VERIFIED CUSTOMER
Dave did an exceptional job. He was very professional and cover all the bases.
12/4/2020
Edith L. VERIFIED CUSTOMER
Dave was excellent to work with and very thorough.