William Chaffee has been a pleasure to work with. He answers all questions and provides excellent service.
11/6/2020
Robert N. VERIFIED CUSTOMER
I live 900 miles away and brought my car into your guys dealership and you treated me like family took care of my problem right away and with utmost concerns I wish the dealership where I bought my Toyota RAV4 in northern Michigan and I'm just going to throw it out there fenelius Toyota cheboygan Mi. Would have helped me out stood behind me as much as you guys did thank you very much I would recommend you anytime hopefully I can get this problem resolved with my dealership back home thank you again
11/6/2020
Barbara A. VERIFIED CUSTOMER
Dave was excellent. He reviewed and informed me of my service that would have been needed but was already done. He advised what was going to be done for this maintenance service and would advise of any recommendations. I appreciated his awesome customer care.
11/6/2020
Richard S. VERIFIED CUSTOMER
Job well done.
Thanks Brian
11/6/2020
Joseph A. VERIFIED CUSTOMER
Verry please with a service everyone was very helpful especially Dave Ferguson explain what needs to be done to the vehicle Vehicles done earlier than they said I'm very satisfied with everything
11/6/2020
Tony S. VERIFIED CUSTOMER
Work was slow but customer service was great. Guessing the garage was shorthanded.
11/6/2020
Royal,Michael (. VERIFIED CUSTOMER
Great job, thanks for taking care of me Dave.
11/6/2020
Bryan N. VERIFIED CUSTOMER
He was amazing and provided outstanding service on my vehicle. He made the experience really fluently, I can tell he’s a tremendous employee. Tell him to keep up the good work!
11/6/2020
Penny B. VERIFIED CUSTOMER
Chuck was great and did many wonderful things! The heat and air work great but the dashboard is still on crooked and my FM connector for my Sirius radio was damaged. I have to go to Best Buy to get it all serviced. Really sorry to have to say this but 1/2 the service was absolutely stellar. 4 days and extra broken parts I have to fix makes the other 1/2 a fat “0”..... Better luck next time
11/6/2020
Jefferson, Davis. VERIFIED CUSTOMER
Always top-notch service from Bill Chaffee. He has a unique blend of professionalism and friendliness, and his ability to explain automotive terms and processes in plain English - so that the layperson can understand the situation - is greatly appreciated. He is a trusted advisor when it comes to the maintenance and repair needs of our family’s Toyota vehicles.
11/6/2020
Christen S. VERIFIED CUSTOMER
Thank you, Dave. You made the process of getting new tires and getting the inspection easy and I appreciate your effoets to make the process as quick as possible.
11/5/2020
Charles H. VERIFIED CUSTOMER
David was very pleasant and helpful. I was very pleased with the work that was done on my car.
11/5/2020
Maude C. VERIFIED CUSTOMER
The person who help me was extremely nice and helpful.
11/5/2020
Kenneth W. VERIFIED CUSTOMER
Very good service.
11/5/2020
Christine O. VERIFIED CUSTOMER
He was very nice, service was fast and I didn’t have to wait long.
11/5/2020
Nadine W. VERIFIED CUSTOMER
Bill Chaffer is the most professional service manager I have ever dealt with in my 50 years of driving. Bill's customer service is top notch. I trust Bill's knowledge and advice completely. I would recommend Bill Chaffee to all my family and friends!