He was nice but I felt like he was new. Just odd in his manners. I asked if my license plates had come in & he said “that’s the sale’s area”. Maybe teach him to say “let me check on that “. Especially since he wasn’t busy & had no one waiting.
9/18/2024
Robert C. VERIFIED CUSTOMER
Matt has always been dependable and honest and friendly. No pressure from him about anything, just wanting to do what’s best for my vehicle. A pleasure dealing with him.
9/17/2024
Tammie M. VERIFIED CUSTOMER
No comments needed. I was there for 3 hours and all the staff made sure that I had access to restrooms, wifi, coffee and water. Super great people.
9/17/2024
Kevin R. VERIFIED CUSTOMER
The staff immediately took my car into the shop and executed the repair in a short time. Good people in service area. Thank you
9/15/2024
Linda R. VERIFIED CUSTOMER
Not a problem with the service team at all. They did an excellent job. However, the new GPS system does not include important features. If it had been the system when we purchased the car, we would not have bought it. An update is badly needed.
9/14/2024
David I. VERIFIED CUSTOMER
Matt is always doing a great job. I always appreciate his consciences.
9/14/2024
Treva H. VERIFIED CUSTOMER
Everyone was so friendly and I’m sure my vehicle was throughly checked, but the system was not updated so my vehicle is still warning me that service is overdue.
9/13/2024
Karen O. VERIFIED CUSTOMER
My goodness, where do I start? I felt so special, I was taken right in, settled into the waiting area, then brought the best news ever! My car that had driven over something concrete, was ok. With patience and kindness, my frown was turned upside down, and in no time, I was back on the road again. There are not enough kind words to describe how mich admiration I have for this team! Thank you feom the bottom of my heart
9/13/2024
Joyce W. VERIFIED CUSTOMER
Thank you for always doing a great service
9/13/2024
Valerie M. VERIFIED CUSTOMER
I appreciate That he takes time to explain things to me. He also provided me a quote that I asked for and was very transparent about it. He is always friendly And professional. I appreciate him very much!
9/12/2024
Antonio R. VERIFIED CUSTOMER
Matt and his team are great.
9/11/2024
Michael V. VERIFIED CUSTOMER
I just want to thank Michael for his help and support that I physically reguires for my disability and mechanics being able to take a rib from a diver who depended on race mechanics and retired with a street legal race course track model! I’m 74 and that’s my last car. I appreciated them and hope that is past to them. I may have offended them but that wasn’t the intention. Sorry, Michael E Voelkl
9/11/2024
David M. VERIFIED CUSTOMER
Quick service by Mike and Matthew. They rotated my tires quickly and answered a few questions that I had for them. Great professionalism all around.
9/11/2024
Jon D. VERIFIED CUSTOMER
Fast and friendly service!
9/10/2024
Nancy M. VERIFIED CUSTOMER
I’m haven’t driven the car much , but so far no complaints.
I feel I can trust Mr Moreno.
9/9/2024
Doyle W. VERIFIED CUSTOMER
They did a great servive.
9/8/2024
Sandy L. VERIFIED CUSTOMER
NA
9/6/2024
Vicky H. VERIFIED CUSTOMER
Always courteous & very appreciated!
9/4/2024
Rebecca J. VERIFIED CUSTOMER
I had my 2022 Hyundai Sonata in the service department for a state of Texas annual inspection. Matt is organized, has good customer service skills, and keeps me posted by text as to the status of my cars progress in the service department. I am fully confident with the Star Hyundai service department and I like the way I am treated while my car is being serviced. This is the main reason I am a repeat buyer of cars at Star Hyundai, Abilene, TX.