Service was fast and friendly, new building is awesome. Thanks
2/10/2025
Audrey B. VERIFIED CUSTOMER
Mathew and his team did an excellent job going over my Kona’s multi-point inspection. They gave me great recommendations on services I would need in the near future. They made sure my cabin and air filters that I requested to have done were replaced, and had my service completed quickly.
2/9/2025
Roy S. VERIFIED CUSTOMER
Thank you Matthew,
I look forward to having my Hyundai Tucson serviced by Star Abilene.
Roy S
2/8/2025
Michael B. VERIFIED CUSTOMER
Your new facility is state of the art. The new way to enter the service bay is great. we waited outside in our vehicle before entering the service bay and Mike Wright came out right away to explain how your new service bay works. Once we entered the service bay, Mike explained how the system will identify the vehicle. Mike then showed us to the customer waiting area and explained what was available to us while we waited for our vehicle to be serviced. Once our vehicle was completed, Mike came to get us and explained how the service went. Our vehicle was sitting in the service bay ready for us to depart. The entire time spent at your new facility was very pleasant. I will enjoy coming back to your facility the next time I need service.
2/7/2025
John F. VERIFIED CUSTOMER
Great service
2/7/2025
Jo P. VERIFIED CUSTOMER
Easiest oil change ever!!
2/6/2025
Darlene B. VERIFIED CUSTOMER
Mr.Moreno has always been helpful explains things to me and has even called my son to explain what is going on with my car when I don't understand. I trust him.
2/5/2025
Sharon A. VERIFIED CUSTOMER
Great job
2/5/2025
Ruben C. VERIFIED CUSTOMER
Mike was excellent. He communicated well with me throughout the entire process. Keep up the great work.
2/5/2025
Angela W. VERIFIED CUSTOMER
Friendly service technicians!!
2/2/2025
Sonya R. VERIFIED CUSTOMER
Mikel is a great service center associate. I had to go into the service center because of tire pressure issues prior to my most recent visit. Mikel was very thorough in educating me about proper pressure for my tires. As soon as he aired up my tires to the proper PSI, my warning alert went off and all is well. This was the very reason why I went back for an oil change. I trust who works there. Thank you, Mikel!!!
2/1/2025
Cecilia P. VERIFIED CUSTOMER
Very helpful!!!!!
2/1/2025
Kaci N. VERIFIED CUSTOMER
Mikel was very helpful and the overall process was smooth and easy. I appreciated Mikel’s responsiveness and how quickly phone calls were returned.
1/30/2025
Keith C. VERIFIED CUSTOMER
Everything was good except they did not put a new windshield sticker on the windshield to remind us of when the oil change is due again. Could that be mailed to us?
1/30/2025
Jerry P. VERIFIED CUSTOMER
Matt provides excellent service.
1/30/2025
Kathleen M. VERIFIED CUSTOMER
My suv was repaired quickly and I was kept informed at every step!
1/28/2025
Tabitha S. VERIFIED CUSTOMER
I appreciate how friendly Mikel was and very informative of what is going on throughout my oil change. My only downfall is the cabin & engine air filter was removed by the technician breaking/ripping it in the process. Due to purchasing the filters online these filters had to be put back into the vehicle meaning these aren't functioning as they should because they were removed improperly. Other than that I would be completely satisfied.
1/27/2025
James M. VERIFIED CUSTOMER
Great job
1/26/2025
Sandra E. VERIFIED CUSTOMER
Very courteous and thoughtful throughout the process and kept me informed about all aspects. Will continue to use for service to my Santa Fe.
1/26/2025
Rebecca J. VERIFIED CUSTOMER
I visited on 1.23.25 at 8:15 am. My 2022 Hyundai Sonata Limited had a recall and service department was assessing my car. I was greeted by Eric and also Mikel. Both most helpful, timely and efficient.
Mikel notified me by phone on 1.21.25 of the recall and my appointment was scheduled for 1.23.25. I also received a text reminder on 1.22.25 of my 1.23.25 appointment.
I trust the Star Hyundai service department, and know my car is well serviced.