Matt has always done a great job. Friendly, professional, explains everything and tells me if there is anything else to let him know. ????
11/9/2023
Anita P. VERIFIED CUSTOMER
Matt went above and beyond explaining what was happening to my vehicle. He was very professional and nice to work with. I will definitely be a customer and recommend your dealership services to all.
11/9/2023
Jay W. VERIFIED CUSTOMER
On my inspection report it stated that the tech. "filled" My washer fluid reservoir and the day after my service my washer fluid light came on I checked it it was low I poured the entire gallon into the reservoir since you didn't put any in and stated in the report that you did I'm wondering what else you didn't do that you said you did?
11/8/2023
Mike S. VERIFIED CUSTOMER
My service company by choice now. Will highly recommend your service
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11/8/2023
Theresa J. VERIFIED CUSTOMER
He went out of his way to work with me.
11/6/2023
Michael B. VERIFIED CUSTOMER
Always have done a great job
11/5/2023
Nancy M. VERIFIED CUSTOMER
I like Bringing my car to Star because I feel like I can trust Matthew & what he explains to me.
11/4/2023
Ramona W. VERIFIED CUSTOMER
We are very pleased with the service we get
11/3/2023
Lisa P. VERIFIED CUSTOMER
Matthew went above and beyond in customer service. He was great!
11/3/2023
Dennis R. VERIFIED CUSTOMER
Prompt service with battery problem!
11/2/2023
Carla G. VERIFIED CUSTOMER
Matthew was very friendly and informative.
10/31/2023
Debra L. VERIFIED CUSTOMER
Great job of taking care of our vehicle! Worked us in so our car would be ready for another trip. Can't thank him and the staff for doing such great work. Thank you!
10/31/2023
Cosme P. VERIFIED CUSTOMER
Always professional and courteous
10/31/2023
Ashley S. VERIFIED CUSTOMER
I paid $280 for a battery. $100 more than what was quoted at other places but was desperate. Felt vulnerable and desperate (taken advantage of.) I think if you still have warranty on your vehicle you should not have to pay a battery install fee. There was broken glass in my floor board and greasy finger prints on my door.
10/31/2023
Brian G. VERIFIED CUSTOMER
Special thanks to Matt! He was great to work with in service.
10/29/2023
Lupita Z. VERIFIED CUSTOMER
Took car to check low beam driver side headlight for the 3rd time. During this, I had watched that my car was left on for more than 20 minutes resulting in a dead battery that had to be jump started. I walked outside since I was seeing this happening from the window inside while waiting. Two men working on my vehicle saw me and were talking amongst each other while laughing which I think is unprofessional. Just wish they would be more attentive to vehicles being worked on and not make their female drivers even more uncomfortable about taking their vehicle in to have it looked at.
10/28/2023
Peggy V. VERIFIED CUSTOMER
Very timely completed and it in sounded better!
10/28/2023
Michael B. VERIFIED CUSTOMER
I expected to have my vehicle to be in the service department for at least a couple of days while awaiting parts or something else. Got a call the day after the vehicle was dropped off, that the vehicle was ready for me to pick up. Very very satisfied with the service.
10/27/2023
Leesa P. VERIFIED CUSTOMER
Always a great experience with the service department at Star.
10/27/2023
Terry S. VERIFIED CUSTOMER
Matthew was very nice. The young man I talked to when I came in asking about the recall checked it and said they’d have to order the replacement part which was fine. The problem was I thought someone would contact me and say it was in. About 6 weeks later I stopped by to check and it was there with no notification. It got changed and that’s fine, just thought I would be notified when it came in.