Transparency/communication it was liken in my case any thats why I rate the service-0- zero!
1/18/2022
Yvette M. VERIFIED CUSTOMER
Thank you for your awesome kindness. I walk in and immediately was attended to. In no time I was back in my truck. I absolutely love my Ram and I am so greatful for the staff at Star dealership in Big Spring. I am recommending all my friends and relatives to buy from Star. The name is very suitable for your work ethics. Thank you so much again.
1/18/2022
Sherry V. VERIFIED CUSTOMER
Service department personal we're this upmost respectful , helpful , johnny on the spot answering my question ! Fixed my vehicle in a timely manner and did and awesome job ! Very professional service department !!!!! A plus from me ! I will continue to take my vehicle to them ! Thank you guys so much !!!! I'm giving you guys ???? percent rating !
1/14/2022
Dan T. VERIFIED CUSTOMER
Okla was very friendly and professional. He kept me in the loop while I waited for the recall tasks to be performed.
1/13/2022
Tonya M. VERIFIED CUSTOMER
I never got a response to my question
1/11/2022
Seth S. VERIFIED CUSTOMER
Okla did awesome!!!
I hate having to answer one question at a time on this survey verses someone just asking me how okla did!!
Okla has always treated us with the up most of respect and done his job!!
1/8/2022
Chuck G. VERIFIED CUSTOMER
Job well done. Thanks
1/8/2022
Kirby C. VERIFIED CUSTOMER
Samantha service representative did good job. Service tech on other hand didn't. It seems he didn't know what he was doing. Put our truck to side before finishing diagnose. So picked up our truck. Have owned 4 Dodge trucks and always had good service from Advantage Dodge in Farmington NM.reason we took truck to Star was because traveling. Will have truck diagnosed at another dealersip.
1/6/2022
Mandi T. VERIFIED CUSTOMER
The service department is by far top-notch. They were quick efficient and very professional. The general manager there could take a few lessons from the service department on how to treat people.
1/5/2022
Ernesto A. VERIFIED CUSTOMER
Thank you ..
1/2/2022
Amando C. VERIFIED CUSTOMER
Was all good, all were curtió us and helpful.
1/1/2022
Mike T. VERIFIED CUSTOMER
Was very pleased until picked up truck to leave, ashes in the interior and smelled of cigarettes.
I won’t be back
1/1/2022
Tina B. VERIFIED CUSTOMER
Great service
12/30/2021
Tabitha C. VERIFIED CUSTOMER
Thank you Star!
12/29/2021
Michael C. VERIFIED CUSTOMER
Okla was extremely helpful with seeing through my repair needs! I will continue to bring all my business to him!