My only issue is that I was waiting for over an hour with my three children which normally is fine but with everything going on and considering no one was in front of me that was quite long. One other thing is that the tech brought Samantha my air filters and I guess they didn’t tell her to ask me about them? Idk how long I would’ve been waiting to f I hadn’t gone to ask her how much longer it would be and she had no idea why they brought her my filters and I believe that was about twenty minutes of my wait time. Other than that everything went very well.
7/15/2020
Christina G. VERIFIED CUSTOMER
Yes very pleased great customer service would highly recommend
7/8/2020
Sara W. VERIFIED CUSTOMER
Samantha was no help at all. She knew nothing. It was just a horrible experience. I would not recommend anyone.
7/5/2020
Vijay B. VERIFIED CUSTOMER
Ms. Hidalgo was extremely helpful and very courteous. She is an absolute pleasure to deal with.
7/4/2020
Reinhold M. VERIFIED CUSTOMER
Outstanding
7/3/2020
Julie K. VERIFIED CUSTOMER
All was good
7/3/2020
Usfs L. VERIFIED CUSTOMER
Good services thank y’all
7/1/2020
Melinda H. VERIFIED CUSTOMER
Very friendly n confident. Enjoyed her pleasant smile and professionalism.
6/30/2020
Karla S. VERIFIED CUSTOMER
Well for one, I’m not sure how my car messed up in the first place. Well, I feel like I shouldn’t have had to put any money down to rent a car and pay taxes on it. I was just frustrated because I would hear one part was broken, then something else was broken. I’m just glad my car is back and hope I never have another problem again.
6/28/2020
Lizette D. VERIFIED CUSTOMER
Tanks
6/27/2020
Sandra H. VERIFIED CUSTOMER
Would like to thank the service technician; Job well done. Thank you.
6/27/2020
Miguel G. VERIFIED CUSTOMER
Great job, Thank you.
6/27/2020
Jaime G. VERIFIED CUSTOMER
The check engine light turned on again before I even got home.
6/22/2020
Alezander V. VERIFIED CUSTOMER
great service techs are good.
6/20/2020
Irma P. VERIFIED CUSTOMER
Very pleased, thank you
6/20/2020
Julio B. VERIFIED CUSTOMER
Very friendly, helpful, and fast service.
6/19/2020
San Juanita. VERIFIED CUSTOMER
Thank you so much may god bless everyone of you.
6/15/2020
Cherry S. VERIFIED CUSTOMER
Took 3 days to get a sole part in. Deliver jeep on Thursday afternoon and got it back Wednesday afternoon. If I didn't know better I thought I was dealing with one of the All-American dealers. I expected better out of Star.