Patrick always goes above and beyond expectations, Suggesting other things that need attention that I am not always aware of. He maintains my 4 runner and my wives Lexus to the highest standards. Yours truly Mike Roederer
4/9/2020
Lloyd R. VERIFIED CUSTOMER
Paul was very helpful and a pleasure to deal with
4/9/2020
Vanessa M. VERIFIED CUSTOMER
Great job to the service team!!
4/8/2020
Christine K. VERIFIED CUSTOMER
Thanks so much, Patrick!
4/8/2020
****E. VERIFIED CUSTOMER
My name is Vincent by the way. Thank you
4/8/2020
James R. VERIFIED CUSTOMER
thanks
4/7/2020
Joe M. VERIFIED CUSTOMER
Good communication. Good work done by all. Great job at a reasonable price.
4/7/2020
Donald S. VERIFIED CUSTOMER
Great service as always. Thank you
4/7/2020
Robert L. VERIFIED CUSTOMER
Runs great so far thanks
4/5/2020
Carl S. VERIFIED CUSTOMER
I wish your employees were wearing masks during this epidemic. I saw none wearing them so assume they are discouraged by mgmt. If I am wrong I apologise. It would be fewer people exhaling whatever inside my car and in the air near me. Please at least allow them to wear the masks if they are more comfortable with one.
4/5/2020
Michelle L. VERIFIED CUSTOMER
I am very pleased with my experience today at Pappas Toyota
4/5/2020
Barbara T. VERIFIED CUSTOMER
Gino was polite, nice and answered my questions. Tell him thanks again for his assistance today.
I now drive from North Kansas City to get my maintenance work done at Pappas. I am that happy with how all your service and sales (Bryan Kerner) personnel has worked with me on over the past 14 years since I bought my first RAV4 from Pappas.
Hope everyone stays safe and healthy at Pappas.
4/5/2020
Marc M. VERIFIED CUSTOMER
Thank you Paul for helping me and my family back on the road! We had driven 900 miles through ice and snow from the mountains of Colorado, heading to Virginia for medical work related to the ongoing virus when the engine light came on. The next morning, I was greeted with a comforting “no problem”, we will get you in, without an appointment, smile. I have bought Toyota’s for a lifetime because of their quality and in a time of hurried unexpected need, a longtime Toyota employee, helped get me back on the road. It is people like Paul that make the difference in companies like Toyota.
I’ll buy the first rounds when our paths cross again. In the meantime, my sincere thanks!
Marc M
4/5/2020
Donna P. VERIFIED CUSTOMER
Fast great service today.
4/5/2020
Megan M. VERIFIED CUSTOMER
Thanks!
4/5/2020
Erkan A. VERIFIED CUSTOMER
Good job ????
4/5/2020
Roy F. VERIFIED CUSTOMER
Absolutely professional!!
4/4/2020
Bruce H. VERIFIED CUSTOMER
Paul was courteous and did a good job social distancing when I was there. The only thing I didn’t like was having to use his pen to sign the service order. Need to stop this practice while under this COVID issue.
4/4/2020
Jennifer W. VERIFIED CUSTOMER
Everything was great
4/4/2020
Elizabeth D. VERIFIED CUSTOMER
Gino was great and the woman that helped me with my rental car was very nice.