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Real Reviews from VERIFIED CUSTOMERS
Ian M. VERIFIED CUSTOMER
How quick they found the problem and fixed it
7/7/2020
Stephen G. VERIFIED CUSTOMER
Mr Vasquez was very knowledgeable, and explained everything quiet clearly!!
7/6/2020
Jorge R. VERIFIED CUSTOMER
Pretty good service German was helpful also took care of all of my issues I was satisfied with the service and help given by german
7/5/2020
Susan S. VERIFIED CUSTOMER
Carl and John (Service and parts manager) r the only WIN employees I will interact with. After the purchase fiasco at WIN I doubt I will return to the dealership except for Corvette specific problems. Penske will get all non specific service business. B assured I have been in contact with GM, Chevy and Corvette Conceirge regarding car purchase and defective part replacement. Charles is the only employee who cared once the deal was done. Almost 30K over MSRP...and no follow up from anyone on the sales side.
7/4/2020
Fabiola V. VERIFIED CUSTOMER
Germán was very nice!!
7/4/2020
Payge C. VERIFIED CUSTOMER
It seems like service/ maintenance fees are escalating. If the sales person would have explained prior to purchase that maintenance fees would average $500+ every oil change-two years after owning vehicle, perhaps I would not have purchased this vehicle. No call back necessary, just voicing my concerns.
7/4/2020
Tina H. VERIFIED CUSTOMER
After I got my vehicle back the engine light came on
7/4/2020
JUAN S. VERIFIED CUSTOMER
Alberto Guzmán very helpful guy! Got me in and out fast .
7/4/2020
Charline P. VERIFIED CUSTOMER
Alberto was very polite and knowledgeable about what needed to be done ? I was in and Out quickly But didn't wash car
7/3/2020
Deborah H. VERIFIED CUSTOMER
I’m truly happy that I’m a part of the Chevrolet Win family, thank you so much for taking care of me and Chevrolet trax.
7/3/2020
Dashauna H. VERIFIED CUSTOMER
Alberto has great customer skills and communicates well with updates I was completely satisfied!!!! Thank You????
7/3/2020
JESUS O. VERIFIED CUSTOMER
Thanks to you! Good service!
7/3/2020
Brian S. VERIFIED CUSTOMER
5 plus hours to pop the tail gate back into place was ridiculous. We should have been told you didn’t have enough staff that day to service my vehicle for over 5 hours. When you allow a “waiter” we don’t expect to wait in a chair in your driveway all day. I did appreciate Gerardo didn’t make up an excuse and told me he fixed it himself because after 5 hours it still hadn’t been looked at. While not acceptable service at least your people are honest.
7/3/2020
Terry T. VERIFIED CUSTOMER
I appreciate the service..
7/3/2020
Janine C. VERIFIED CUSTOMER
Mr. Vasquez was very helpful and Im very satisfied with the service. Very polite and professional. Hapoy with his service!
7/2/2020
Gilberto G. VERIFIED CUSTOMER
German was great as always!
7/2/2020
Adriana M. VERIFIED CUSTOMER
Very nice service
7/1/2020
Edgar C. VERIFIED CUSTOMER
It was an excellent service
7/1/2020
Henry O. VERIFIED CUSTOMER
Thank you very much
7/1/2020
Michael C. VERIFIED CUSTOMER
Isidro did a great job keeping me apprised of my cars status but most importantly he was responsive and prompt with all my questions and inquiries. I have been a long time customer and this was one of my better experiences
6/30/2020