I am very happy the way Roger treated me while my car was in service great customer well representative thank you
4/15/2022
Dwight A. VERIFIED CUSTOMER
German was courteous and professional.
4/15/2022
LEONINA C. VERIFIED CUSTOMER
Thank you so much.I really appreciate it much.
4/15/2022
Helene M. VERIFIED CUSTOMER
Roger helped with my concerns in with patience
4/14/2022
Manuel G. VERIFIED CUSTOMER
German Vasquez did a good job and I'm happy with his service.
4/14/2022
Gregory T. VERIFIED CUSTOMER
Thanks to Michael on a job well done from him to the guy that worked on the truck to the parts guy Jimmy it’s a team effort
4/14/2022
Cindy M. VERIFIED CUSTOMER
I went in for a recall for my chevy Tahoe on march 21 2022, i was told to come in to dealer to change part but when i arrived part had to be order and had to come back when part arrived in 2-3 days and honestly its been 23 days and have never heard back from Win chevrolet!
4/13/2022
John M. VERIFIED CUSTOMER
Time in was longer then I expected.
4/13/2022
Wuaniba W. VERIFIED CUSTOMER
Excellent customer service
4/13/2022
Martha N. VERIFIED CUSTOMER
Excellent service.
4/13/2022
JOHN M. VERIFIED CUSTOMER
Thanks for the good service.
4/11/2022
Maria S. VERIFIED CUSTOMER
Roger was very helpful and took care of our car issue
4/9/2022
ALMA A. VERIFIED CUSTOMER
I called to make a service appointment that morning. I spoke to a gentleman
and asked when do you want to come in? And I said as soon as possible and he scheduled me for a same day appointment for 3:00 pm. When I got there they informed me that my appointment was for the next day. And they did not know who told me I could have a same day appointment. It was upsetting. Although they still accomodated me. I felt uncomfortable. I recommend to talk to your team and establish consistent protocols and not schedule appointments and provide wrong wrong information. I took time off of work to make it in that day. The gentleman that helped when I got there insisted there was no way I was scheduled a same day appointment. Very uncomfortable and unpleasant unprofessional. I recommend to purchase an appointment software that shows who schedules appointments. Customer service manners needs improvement.
4/9/2022
MIKE R. VERIFIED CUSTOMER
Everything was good. Although I didn’t really like how the gentleman who I received my car from was sitting on the edge of the seat to get the paper floor mat and also some greasy hand stands and boot marks on the lower door panel and floor plastic trim (boot/shoe scuff marks). But that’s a pet peeve of mine but everything else was good
4/9/2022
KATHERINE V. VERIFIED CUSTOMER
German was great updates me as soon as possible with the progress.