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Real Reviews from VERIFIED CUSTOMERS
Antonio R. VERIFIED CUSTOMER
I took my car in for a oil change and when I pick it up the check engine light was on. you guys try to say thats the way it was when I dropped it off but when I found the guy that drove my car to the back and asked him if the light was on when he took it to the back he said no but you guys still wouldn't take responsibility for it.
12/31/2020
Wallace W. VERIFIED CUSTOMER
None
12/31/2020
Douglas V. VERIFIED CUSTOMER
Very nice guy thank you for your help
12/30/2020
Elwood C. VERIFIED CUSTOMER
Very Professional
12/30/2020
Luz S. VERIFIED CUSTOMER
Satisfied always with win Chevrolet
12/30/2020
Victor C. VERIFIED CUSTOMER
Service was done in 1hr an 30 min. Got a call when my vehicle was ready for pick up.
12/30/2020
Sarah F. VERIFIED CUSTOMER
The reason for having a negative review is for being in the dealership for 3 to 4 hours for a oil change and rotating tire. The service writer wanted to give me a excessive reason on removing the wheel lock from my vehicle even thou the dealership has a master key. I used to work at a dealership. I know how to provide excellent service and being truthful to the fullest with my customers. The service that was provided this time make me think if I would come back to this dealership for another service. I’m additional, there was something wrong with the network of the credit card system that added 30 to 45 minutes of staying in the dealership. Maybe your dealership IT department should invest in the network and improve the network infrastructure to prevent latency and/or other IT related incident. Thank you for your time.
12/30/2020
Christina F. VERIFIED CUSTOMER
Everyone was friendly! Michael listened to my concerns, wrote them down and when my car was ready he explained what was done and to call him if I more questions or concerns.
12/29/2020
Rhashad T. VERIFIED CUSTOMER
Outstanding service the best team ever
12/29/2020
Christian S. VERIFIED CUSTOMER
Very satisfied with service very professional.
12/27/2020
Jose A. VERIFIED CUSTOMER
Great customer service
12/27/2020
Ronnie G. VERIFIED CUSTOMER
Very satisfied with the service from Mr. Guzman. He also checked other areas to insure my vehicle is in good condition . Thank you Mr. Guzman for a job well done.
12/25/2020
Cheryl J. VERIFIED CUSTOMER
Excellent Service
12/25/2020
Sharon M. VERIFIED CUSTOMER
Excellent customer service very professional wonderful demeanor
12/25/2020
Scott M. VERIFIED CUSTOMER
Completely satisfied with my experience at Winn Chevrolet
12/25/2020
Deborah C. VERIFIED CUSTOMER
Very friendly & professional. Took good care of me. Thank you!!
12/24/2020
Debra V. VERIFIED CUSTOMER
Service personnel need to be informed, regarding servicing customers, not on their cell phones and etc... I will never make an appointment or buy a new car from this dealership... Unbelievable service...
12/23/2020
KIANI C. VERIFIED CUSTOMER
I had called about getting help with my car key. Was told the wait would be two hours. Win told me they didn’t have the key, directed me to another chevy dealership who i got the key they needed to do there job. Came back to win and left my car for 1 hour only to get another call from a random number and no voicemail. Called back 5 minimum later and Herman who was rude and not helpful told me that he didn’t know who called me and maybe it was roger and I’d have to wait for Roger but he went to lunch. Nothing was done to my car and once roger came back he called to say the we needed to get the key cut. Mind you it was the key fob and battery we needed to get fixed. No service was done yo my car 3 hours later, my whole day wasted on nothing. If they didn’t want to help service my car he should have said that.
12/23/2020
Brian F. VERIFIED CUSTOMER
Courteous, helpful, professional went the extra mile to assist me w all questions and how to attain estimatew
12/23/2020
JENNIFER V. VERIFIED CUSTOMER
Water in the vending machines would be a fabulous addition!
12/22/2020