Star Abilene DCJR Auto Repair Service

Great service.

Johnny is a excellent at customer service

Star is great!! Johnny is great!!

She was very helpful

Happy with the service.

Very good job getting my truck related in one day

Great service

I'll be happy to complete that survey when I receive it.

Excellent service

I appreciate the service received

Logan. Was exceptionally helpful

Johnny was very welcoming and knowledgeable and made the whole visit a complete pleasure!

Always great service

Excellent -

I am sure the car have electric problems you don't want to tell me, Batteries yes may be old but they will show when out, they didn't and so expensive? I just can't imagine but I can't do anything just looking for head quarter to discuss my situation before I post on facebook to make sure my followers and coworkers don't fall in that trap $650 for batteries replacement and that's not Hernandez it's the company it's the dealership no the one agent

I had my windshield wipers continually running. I took it in to be serviced. I was told they would get a part to fix it. I was called and told to come in. On Monday July 19th I arrived at 745. I told the service department to change the oil while it was in. At 1230 I was told that the oil change was done. I had to wait until 330 pm to be told that they had gotten the part was wrong. They told me to come back the next day. I couldn’t so I came back on Friday. I got there early again. It wasn’t until 1045 they informed me again it was the wrong part. I was given a rental in which I was told I would be limited to 100 miles daily. My home is 75 miles away from the dealership. I was told not to worry about the mileage. I hope so because this was not my fault in any way. I was told to come back Saturday to pick up my truck. Yet again not fixed and yet again it was the wrong part. I then told them to put my truck together with the broken part because I have to return to work on Monday. I spent three days of my 7 day vacation waiting to get my truck fixed to no avail. For 28 years I have worked for the State of Texas In the criminal justice department. And my credit was good enough to buy a truck at any dealership in Texas. I chose star dodge. I feel as if I am being treated second class. I bought this brand new vehicle in good faith that my warranty would be honored. I am curious how y’all are going to make this right. And I await a valid response from you.

Came in to have my day time running light and fog light replaced. Waited an hour and didn't get either replaced.

Logan is great!!!

Great service, It is worth the 3hr drive. Johnny went out of his way to take care of our vehicle. Will be back.

Very efficient and helpful. As usual. Thanks for the great service.