Johnny Jimenez is amazing, great customer service!
7/8/2021
Jose Q. VERIFIED CUSTOMER
Kelly is awesome! She always greets me with a big smile and goes out of the way to provide excellent service!
Thank you !
Jose Q
7/8/2021
Ronald M. VERIFIED CUSTOMER
Always had great customer service
7/7/2021
Kristine D. VERIFIED CUSTOMER
Thank you for the professional service
7/7/2021
Joyce E. VERIFIED CUSTOMER
Johnny os always friendly helpful and at the top of his game. He's a valuable team player m
7/7/2021
Maryjane H. VERIFIED CUSTOMER
He gave me specific measurements on the life of my break pads. I appreciated that.
7/6/2021
Eric B. VERIFIED CUSTOMER
I was extremely satisfied stopping in this dealership. Jennifer Boyles immediately opened her office door to greet me with a smile and a boat load of positive vibes. I was not expecting my cars issue of a dead battery to be taken care of that day but I had no choice to at least try stopping in. Jennifer was cheerful, courteous, extremely professional and an absolute pleasure to deal with. My battery was installed quickly considering it was an hour and a half before closing time. I would rate the care I was given as a 5 star experience and I highly recommend seeing Jennifer for your service needs, you’ll be in good hands for sure!! Thank you Jennifer !
7/4/2021
Charles S. VERIFIED CUSTOMER
I wasn't notified that my radio had come in. Sirius had closed my radio ID therefore I didn't have any sirius radio for 5 days. They closed it that Friday and I called the service department the following Monday to find out if they had my new radio and they scheduled me an appointment that Wednesday.
7/3/2021
John T. VERIFIED CUSTOMER
Johnny is as always great. He makes the experience a good one every time.
7/3/2021
Harvey R. VERIFIED CUSTOMER
Excellent service & very courteous. Would recommend this service department to anyone.
7/3/2021
Not Provided. VERIFIED CUSTOMER
Thank you
7/3/2021
Gerardo M. VERIFIED CUSTOMER
Thank you Mr. Jimenez for always providing the highest attention to my vehicle needs . You always have been top notch service provider .. I thank you very much ...
7/3/2021
Christopher U. VERIFIED CUSTOMER
Johnny did a great job as usual ensuring our battery
was replaced with a new one on such short notice.
Thanks for your help Johnny
Keep up the great work
7/2/2021
Paul S. VERIFIED CUSTOMER
Jennifer was awesome but the service staff, I had some issues with. After a tire rotation I realized the socket for my wheel locks is missing. After calling Jennifer and her chasing down potential answers, she said the service manager would call me back because the service staff “swears that they put it in the center console”….. which it’s not there. Instead of calling me, the service manager punted the responsibility to Jennifer. I was told to drive all the way back to the dealership so the service staff can “search for the socket.” Unacceptable in my opinion. I have to drive 20 mins for something that I have already searched for and isn’t in my truck. The sales service from Stu was amazing and the customer service from Jennifer was amazing. She was set up for failure by the service staff over something that is worth less than the gas im going to burn driving all the way back to the dealership
7/2/2021
Jerry P. VERIFIED CUSTOMER
Jennifer Boyles was Awesome, Very Courteous, & Friendly! I recall only receiving 1 of 4 recall notices from the manufacturer, which was regarding the Emissions. Unfortunately Two Safety Recalls were not completed due to lack of parts parts. Tires was not rotated due to equipment failure.
7/2/2021
Heather T. VERIFIED CUSTOMER
As always, Johnny took great care of our vehicle and always with a smile and thank you for you business!
7/1/2021
Kara R. VERIFIED CUSTOMER
Johnny was amazing and fast with the service of my vehicle!
7/1/2021
Ross J. VERIFIED CUSTOMER
Always professional and helpful
7/1/2021
Jose C. VERIFIED CUSTOMER
Very courteous and friendly. I would recommend Star Dodge.