Great customer service. Logan called or texted me about every issue he found
5/12/2021
Heather Q. VERIFIED CUSTOMER
Kelly was great!
5/12/2021
Steven M. VERIFIED CUSTOMER
Great and timely attention to my service needs.
5/11/2021
Hunter B. VERIFIED CUSTOMER
Phone calls were ignored, no efforts to fix the truck, tried blaming me
5/11/2021
Misty B. VERIFIED CUSTOMER
I bought my 2019 Jeep Grand Cherokee in August
It was in the shop at least 4 times in the last 6 months. I am 40 and have never had a car that has been in the shop. I usually drive my car to 80000 or more and never have an issue. This car was a total lemon. It had this weird shake it would do randomly in stop and go traffic. I have had it in for that several times- I was finally told that it can’t be fixed and they don’t know how to fix it. One of the mechanics experienced the problem and thought it was in the shifting. Plus issues with radio, fuel filter etc. so I picked up my car on Friday- the radio was replaced but I’m told the other issue can not be fixed. I was so MAD and fed up- my husband and I went to Dallas and traded the lemon in for a new BMW X3- yay me. I ??My new car and will NEVER buy a Jeep again
5/9/2021
Ronald G. VERIFIED CUSTOMER
Randy is an excellent service writer
5/9/2021
Sabrina M. VERIFIED CUSTOMER
Randy was very kind and took care of me in a quick manner.
5/9/2021
Maria S. VERIFIED CUSTOMER
Good service, he explained everything I want to know good customer service
5/9/2021
Joe G. VERIFIED CUSTOMER
Randy Fayette always takes really good care of me when I come into Star Dodge. I recommend him highly!
5/7/2021
James P. VERIFIED CUSTOMER
Great, quick job, thank you for caring!
5/7/2021
Don M. VERIFIED CUSTOMER
I’m still waiting for a part to be delivered
5/7/2021
Gaylene S. VERIFIED CUSTOMER
Your service staff , as always, was very pleasant, helpful and attentive.
5/7/2021
Paublo M. VERIFIED CUSTOMER
Great job
5/7/2021
Rodney H. VERIFIED CUSTOMER
Awesome! Always thorough and precise
5/7/2021
Richard S. VERIFIED CUSTOMER
Kelly is always focused on the customer. She is an excellent listener and always provides the best guidance to maintain my Jeep. Kelly is an excellent problem solver!
5/6/2021
Rufus P. VERIFIED CUSTOMER
They could have called to see if my truck qualify it only 30400 miles on it never been in fo nothing but oil check .charger me 218 dollars for a wheel liner that should have lasted for at least 5 years my truck is a 2018 come on!!!
5/6/2021
Ronald B. VERIFIED CUSTOMER
I appreciate the way I was taken care of
5/5/2021
Jozue C. VERIFIED CUSTOMER
Great service and very professional thank yiu
5/4/2021
Stephanie A. VERIFIED CUSTOMER
Johnny was very respectful and helpful and answered all my questions and took care of me my 300 quickly. Really appreciate him and all his help!