Service was quick and efficient. Thank you for getting my Jeep fixed up!
9/14/2023
Antonio R. VERIFIED CUSTOMER
Always great service from Johnny and his crew
9/12/2023
Matthew L. VERIFIED CUSTOMER
Owner's manual states 5w20 oil and 6 Qts to be used. My receipt shows 0w20 and 5 Qts were used for my oil change. I'll have to go to another shop to get this corrected. I want the right oil and correct oil per OEM recommended use for this truck. Thank you for your time.
9/12/2023
Bruce L. VERIFIED CUSTOMER
Good job. Quick also
9/12/2023
Treby B. VERIFIED CUSTOMER
Johnny and the staff at Star always take great care of us.
9/12/2023
Kris M. VERIFIED CUSTOMER
Logan was great. Took his time with me, explained everything great, and was easy to talk to. When vehicle was done, came out and greeted me. Great service guy!!
9/12/2023
Cody P. VERIFIED CUSTOMER
Awesome thank you
9/12/2023
Zondra W. VERIFIED CUSTOMER
The mechanic googled to find a problem said it was the speaker - supposedly they replaced/added the part for the supposed speaker - I told Johnny the speaker was not the issue as the scratching noise comes from the starting column but I played yalls game and the supposed speaker part (Johnny never showed me an actual part) did NOT resolve the issue. Johnny had always had the jeep washed n topped off even for an oil change said it was an agreement with dodge n jeep but no bath n he said it’s only for rapid response (rolling my eyes) Johnny always asks me to complete a survey before I leave and I always give excellent reviews but this day he couldn’t wait to rush me out with our rating him- he had yet to call n see if the supposed speaker issue resolved my prblm but some lady did n said she was going to email Johnny and the service mgr Mike and she’d/they’d be bk in touch (now I’m laughing out loud) no follow through
So No to your question and I’m sure this was just a waste of my time - as my grandson says “zero chances” for an excellent review on all of you
I will be taking it back in as long as it makes this noise / it’s a rattle taker somethings wrong
9/10/2023
Hector O. VERIFIED CUSTOMER
Johnny is very professional and has a lot of knowledge that he shares with the customer. Very easy to work with.
9/9/2023
Donna B. VERIFIED CUSTOMER
Many thanks to Logan and the rest of the team that worked on our van. It means so much that others truly understand the need and importance of having one’s modified van back to them in such a timely manner. I feel that everyone went above and beyond to make us a priority and my family is very appreciative!
9/9/2023
Lee O. VERIFIED CUSTOMER
Johnny Jimenez was great and made our service visit easy!
Thanks!
9/9/2023
Monica L. VERIFIED CUSTOMER
Jennifer is very nice and welcoming
9/9/2023
Lacie V. VERIFIED CUSTOMER
Thank you for the top notch service getting my vehicle in and out!
9/8/2023
Brandon S. VERIFIED CUSTOMER
5 Star Service
9/8/2023
Glen L. VERIFIED CUSTOMER
Johnny always listens to what you need and works with the maintenance team to address whatever is going on. Thanks Johnny. You are the best!
9/7/2023
Mac B. VERIFIED CUSTOMER
Theyp are always courteous and get you in and out fast.
9/7/2023
Mark E. VERIFIED CUSTOMER
Joshua was quick and very professional. I felt confident if his appraisal of my maintenance problem, and will bring my truck there for maintenance service.
9/6/2023
Robert B. VERIFIED CUSTOMER
Joshua always does a great job. I am so pleased with the service team. Great customer service.
9/6/2023
Tyler B. VERIFIED CUSTOMER
Logan did excellent work. Made my visit very quick.
9/6/2023
Daniel R. VERIFIED CUSTOMER
Thank you Johnny jimenez, Excellent service, excellent treatment and good attention.