Mr Johnny Jimenez has always been very kind and nice gentleman there at Star Dodge . Two not only me but all my family takes there vehicles there to Star Dodge and treats us so very good.. I give him more than a 10 on the scale.. He is an Awsome person... Thank u Mr Johnny Jimenez
4/2/2021
William B. VERIFIED CUSTOMER
Johnny is, and has been, a pleasure to do business with. He is a real asset to your team.
4/2/2021
Gary F. VERIFIED CUSTOMER
I scheduled my truck on Monday to have a warranty seat cover installed. It was scheduled for Thursday.
When I dropped my truck off for the service I also asked to have my oil changed and tires rotated.
At 3 pm I text back to check on the status of my truck. We played phone tag for a few calls and finally got thru with Kelly. She said the seat cover was not finished and would take another day.
I needed my truck Friday so I refused the repair. She said they had to put my truck back together and my truck would be ready at 4:30 for pickup.
When I got there I asked what the problem was with getting it done today and she said something about special tools and taking longer than expected.
Not true. The service guide doesn’t required any special tools.
I don’t believe I was given the truth on my repair.
I would have respected an answer of, it fell thru the cracks and didn’t get done.
Very Disappointed.
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4/2/2021
Carter C. VERIFIED CUSTOMER
No comments, Logan did very well and i appreciate how much he tried to get everything figured out.
4/2/2021
Al P. VERIFIED CUSTOMER
Jimmy was very friendly and accommodating
4/2/2021
Jon P. VERIFIED CUSTOMER
Logan Gilliam, was very prompt in getting our 2020 Ram 1500 serviced and taken care of!...... Thanks Jon P
4/2/2021
Alfonsa R. VERIFIED CUSTOMER
No icieron un buen trabajo me dijeron que ya lo avían echo y no por eso no pienso volver ni los recomiendo a nadie
4/1/2021
Jeanie B. VERIFIED CUSTOMER
Thank you
4/1/2021
Carla C. VERIFIED CUSTOMER
Thank for your ser vice
4/1/2021
Billy W. VERIFIED CUSTOMER
Logan is always friendly and helpful. Always takes care of whatever I am having worked on.
4/1/2021
Patricia A. VERIFIED CUSTOMER
Thanks
4/1/2021
Alden O. VERIFIED CUSTOMER
He showed excellent customer service and results were great.
4/1/2021
Bobby P. VERIFIED CUSTOMER
Johnny is so great. He always helps me and tells me what I need to be doing with our truck. I missed him when he was out. A great asset to your company!
3/31/2021
Melanie W. VERIFIED CUSTOMER
Excellent service, very prompt, and surpassed my expectations. Will definitely be retuning in the future.
3/31/2021
Customer T. VERIFIED CUSTOMER
Always great job
3/31/2021
Isabella M. VERIFIED CUSTOMER
Did a good job thank you.
3/31/2021
Lloyd K. VERIFIED CUSTOMER
Johnny is always on top of the work being done and is a terrific service representative.