I can always count on Kelly to help me out she always comes through
2/3/2021
Laverne S. VERIFIED CUSTOMER
She was Very kind, Patient, understanding. She went out of her way to help me. She is a keeper.
2/2/2021
Ralph L. VERIFIED CUSTOMER
Great job the machine ????
2/2/2021
Customer C. VERIFIED CUSTOMER
The parts delay was the biggest thing. Waiting a few weeks on our brand new ambulances’s transmission was stressful as we had ems calls waiting since being down a truck. All in all I am still happy to be away from Ford as this truck made it home and is still working after being worked on at the dealership.
2/2/2021
Peggy M. VERIFIED CUSTOMER
I would like to talk to mgmnt
2/1/2021
Taylor M. VERIFIED CUSTOMER
Bought the truck brand new at your dealership. 2 nd oil change there and both times I came home with leaking oil on my driveway. First time I complained and they said we now have a special toolkit. Went back again for the 2nd oil change. Guess what... oil all over my driveway. Not acceptable for a dealership. I will gladly post pictures and review this service department unless I am comped for this. $55k truck and both times your technicians get oil all over the undercarriage. Let me know your response..
Otherwise I will post pictures. I normally am a happy customer everywhere I go.. but this is clearly a lack of skill knowledge that you hire.
1/31/2021
Debrah R. VERIFIED CUSTOMER
Absolutely no complaints! I was in and out in less then 45 minutes. Job well done!
1/30/2021
David W. VERIFIED CUSTOMER
Excellent Customer service!!! I was in and out in a timely manner.
1/30/2021
Louis C. VERIFIED CUSTOMER
Best service I've experienced
1/30/2021
Patricia C. VERIFIED CUSTOMER
Yes please my phone is not allowing me to finish comments
1/30/2021
Meagan W. VERIFIED CUSTOMER
I went in for an oil change. Very satisfied with this service. A little disappointed the tires were not aired up during the inspection of the vehicle for other needs.
1/30/2021
Benito C. VERIFIED CUSTOMER
Really friendly got job done in timely manner
1/28/2021
Billy J. VERIFIED CUSTOMER
Star need to get parts in stock for Recalls before Service Manager gives a time for a appointment. Johnny did very think, he could. He said he would call me as soon as the parts came in.
1/28/2021
Matthew S. VERIFIED CUSTOMER
Thank you
1/28/2021
Julie C. VERIFIED CUSTOMER
Randy was very professional and kept me well informed.
1/28/2021
Bailey H. VERIFIED CUSTOMER
When I went to pick up my Jeep all of the employees were participating in some sort of company chili cookoff and 3 different people suggested I go find another employee to help get me my Jeep back. It took me 20 minutes to finally find someone willing to return me my vehicle.
1/28/2021
Karla O. VERIFIED CUSTOMER
My vehicle was serviced in a timely manner and at a great price.