Star Abilene DCJR Auto Repair Service

Great service!

They were very helpful and on spot about the problem

Great job Randy is fantastic

Kelly was awesome but I recommend you find a different wheel guy.

Brought it back to fix the loud noise and nothing was done it still Has the noise ,dont think it was touched!!

Kelly was very welcoming and friendly, did a great job communicating services on the car and listening to any concerns.

Kelly Weeks and Mike Byron did great ! Overall, all of star did and does a great job 5 stars !!

It took over 2 hours to change a tire. Then they didn't even bother wiping the rim off when they got done doing the work. I'm driving around town with the wheel looking stained with a white chemical of some sort. Really disgusted with the whole experience. Hope I don't have to go back....and if 8 do need to, I will go to another Chrysler dealer out of town.

Great service as usual. I am completely satisfied and that is one of the reasons my last 3 vehicles have been purchased from Star. Landon did a great job.

Great. Kelly is great. Mile Byrom is always awesome

As always, Kelly Weeks did an outstanding job on all aspects!

Very nice and polite person....was very attentive and I was satisfied

Kelly was great. She was beyond helpful and I now see why my in-laws purchased their vehicle here. BYW, This number is not for Charles, but his son-in-law. Please revert to the local number you have on file thanks!

Kelly has always been helpful with our needs. Her professionalism shows with every person she deals with. Thank you very much, Clifford Jones

Very helpful and polite. A true professional. You are lucky to have her.

Everything went well, Thanks, Nancy

She was a good lady with a good sense of humor. It was a good visit.

Quick, friendly and professional

Very friendly and nice.

I will be calling later to speak to the service manager but this comment is more about the technicians than the advisor. I brought my Jeep in for service in August after experiencing temp running hot & losing AC on a trip. They found “nothing” wrong except low Freon? On a 6-yr old vehicle. Made 0 sense. Paid for Freon & dye check. Continued to have same exact issue from the minute we picked it up. Finally gave up and brought in this time & found faulty thermostat - the one replaced previously by dodge & was under warranty. Why was this not caught last time? And service advisor said radiator looked like trash & this was the one replaced by dodge still under warranty. Now I have doubt it’s even new! I paid for a new one. Frankly I have smelled radiator fluid since a warranty repair was done on oil cooler a couple years ago that we had to bring back after leaking. VERY DISSATISFIED with technicians. My Jeep leaves there more broken each time than it was when I brought it in & I feel like the shoddy repairs lead to future problems. I asked if Freon leak was even evaluated this time after they put dye in last time & I got “I’m sure it was”. DID YOU EVEN ASK THE TECH? So, I’m certain in 4 months when I need my AC I’ll probably be spending $2000 to replace the AC when I’m spending $500 to fix one part of it now. It’s how service had gone at this dealership and I’m weary. My Jeep is too new and too few miles to have THIS MANY issues. And we usually have had a repeat trip after each repair because it was not fixed or they forgot to reinstall something important - they even lost the engine covers once. I’m dreading picking it up for what I will find.