The service advisor was very friendly and nice. Let me know what was going to happen. Great service.
12/29/2020
Dann P. VERIFIED CUSTOMER
Staff was very nice.
12/29/2020
George K. VERIFIED CUSTOMER
Kelly was great!! She got my truck right away and kept me updated on the progress.
12/29/2020
Andrea H. VERIFIED CUSTOMER
Kelly is fantastic. She was very helpful and knowledgeable. She went above and beyond her required duties to make sure my truck was taken care of and I was aware of everything going on.
12/25/2020
Richard S. VERIFIED CUSTOMER
Kelly always provides me with excellent customer service. She is very knowledgeable, explains any issues found and the corresponding solutions. She provides an accurate cost and keeps me informed of progress. She is an outstanding Star employee and the primary reason I would purchase any future vehicles from Star. It is all about relationships and service.
12/24/2020
Bryan H. VERIFIED CUSTOMER
I experienced a complete lack of communication on the part of Star Service. 4 voice messages, 2 text messages and an official communication message all went unreturned. This is all after calling 4 different times trying to set up an appointment to have you look at my vehicle. Star kept my truck overnight TWICE without a phone call informing me of their intentions after telling me they would call me both times. In 18 years of working with service departments, this was by far my worst experience. I will not be back for my service needs, nor will I be considering Star for the purchase of my next vehicle.
12/24/2020
Kay H. VERIFIED CUSTOMER
Great experience. Ery nice young man
12/24/2020
Michael B. VERIFIED CUSTOMER
Very professional and fast
12/24/2020
Larry W. VERIFIED CUSTOMER
Kelly was excellent in handling my repairs. She kept me informed throughout the process! She’s an asset to Star Dodge
Larry W
12/23/2020
Fred S. VERIFIED CUSTOMER
Thanks
12/23/2020
Azimio Y. VERIFIED CUSTOMER
The skinny young looking white lady who was on the first door when entering the service area and who brought my vehicle was rude, unprofessional, she sounded like she didn't want to talk to me or help me out. I felt like She treated me like I second class. I would give her zero in the customer service. She acted like she was so miserable with her life and dissatisfied with her job something.
12/22/2020
Daniel O. VERIFIED CUSTOMER
Kelly weeks was a very nice lady she was very observant and very polite
12/22/2020
Carter M. VERIFIED CUSTOMER
Outstanding service!!!!
12/20/2020
Omer H. VERIFIED CUSTOMER
Competent, well trained, friendly.
Able to explain the work needed on the Ram.
12/20/2020
Belva B. VERIFIED CUSTOMER
Thank you
12/20/2020
Joyce E. VERIFIED CUSTOMER
Great job Star Dodge and Randy! Akways putting the customer first
12/20/2020
Joseph C. VERIFIED CUSTOMER
Everything went fine. The lady that checked me in was very professional. It did not take very long to finish
12/19/2020
Gary F. VERIFIED CUSTOMER
Always get take a care of in a professional manner