They took care of me in my time of need and told me exactly what was wrong with my truck and fixed it without a question and was quick service Randy Fayette was very nice and explained everything to me and what had to be fixed I would definitely let them fix my truck anytime
9/13/2020
Misty B. VERIFIED CUSTOMER
Always great service, keeps me coming back!
9/13/2020
Sherrie S. VERIFIED CUSTOMER
Randy always provides excellent customer service.
9/13/2020
Daniel N. VERIFIED CUSTOMER
Brought my truck in for a specific repair that is under warranty. I was told by service writer that there was not a problem and my specific repair request was not needed. Basically they argued with me regarding the repair. This was on Wednesday. Later in the day on Wednesday I was told that my specific repair is needed. Dropped off on Wednesday, 9/9 at 8:45 am, picked up on Friday, 9/11 at 1:00 pm. So thumbs down on arguing with me, costing me at one extra day, very little communication. If I did it call no one called me, except to let me know I needed the specific repair.
Not much to be happy about. Will think twice before I take my truck there for any repairs needed. You can get with service writer and service manager for specifics.
9/12/2020
Glen P. VERIFIED CUSTOMER
The issue is not resolved but I am satisfied with the service and progress I received toward resolution.
9/12/2020
Beverly R. VERIFIED CUSTOMER
Kelly was amazing! She is very well trained!????
9/12/2020
Barbara C. VERIFIED CUSTOMER
Thank you for taking care of my vehicle.
9/12/2020
Brit P. VERIFIED CUSTOMER
Thx Randy Fulfer and John Jiminez for the great service!
9/12/2020
Mary G. VERIFIED CUSTOMER
As always Star Dodge never disappoints, service department and customer service is top notch. Special thanks to Mikyla for keeping me informed regarding my vehicle.
9/11/2020
Alan D. VERIFIED CUSTOMER
Job well done very satisfied thank you
9/11/2020
Robert V. VERIFIED CUSTOMER
Best service ever
9/11/2020
Customer D. VERIFIED CUSTOMER
Johnny Jimenez was very helpful and courteous, he even brought my umbrella to me because it was a rainy walk my car. I thought that was very thoughtful. Thank you Johnny.
9/11/2020
Randell S. VERIFIED CUSTOMER
I want to talk to the main shop manager or the owner of this dealership only!!! My cell # ****-****-xxxx. Thank You! Randal Satterfield.
9/11/2020
Matthew H. VERIFIED CUSTOMER
Kelly was very attentive, courteous, and knowledgeable! Fantastic customer service!! I even mentioned her to my colleague and she had the same interaction with her as well! Great job!
9/11/2020
Sheila C. VERIFIED CUSTOMER
Good job
9/11/2020
Bal R. VERIFIED CUSTOMER
Great service in a right time
9/10/2020
Treby B. VERIFIED CUSTOMER
Johnny always takes great care of our needs.
9/10/2020
Charles S. VERIFIED CUSTOMER
She was very helpful and answered all of my questions and did a great job of keeping me updated on my truck while it was in the shop. Im very happy with my experience with star dodge.
9/10/2020
Jose C. VERIFIED CUSTOMER
Very helpful and knowledgeable... I appreciate the service and promptness