Mrs. Weeks was completely professional and at the same time her attitude made you feel at home. I've done business with her several times and she is always very professional and knowledgeable. Hope I get her the next time I come in.
7/30/2020
Mae-Quann T. VERIFIED CUSTOMER
No complaints. She was great
7/30/2020
Jay G. VERIFIED CUSTOMER
Kelly is OUTSTANDING!!! She is the reason I would buy a vehicle from Star Dodge! I am a Chrysler/Dodge/Jeep owner. A MOPAR man. I grew up in Detroit Metropolitan area and my dad worked for Chrysler. It’s all I buy. Kelly Weeks reaffirmed my commitment to your vehicles and brand, and she is a credit to her dealership and your company. Give her a FAT bonus or a raise. Every service employee could learn from Kelly how to treat customers and thereby keep customers for a lifetime! She ROCKS!!!
7/30/2020
Cathy O. VERIFIED CUSTOMER
You are the greatest!!
7/29/2020
Christina R. VERIFIED CUSTOMER
Always get good service
7/29/2020
Star D. VERIFIED CUSTOMER
Awesome job guys
7/29/2020
Mickey A. VERIFIED CUSTOMER
She did an amazing job and was very thorough in her job. She answered all my questions in a timely and professional manner. Great job keep up the good work.
7/29/2020
Roy J. VERIFIED CUSTOMER
Appreciate Randy & Steve’s help.
7/29/2020
William G. VERIFIED CUSTOMER
Ok
7/29/2020
Pam P. VERIFIED CUSTOMER
Logan was very professional & did a great job. Thank you for the terrific service!
7/29/2020
Mary B. VERIFIED CUSTOMER
I expected a phone call when the van was ready not just a email. I didn’t even think to look at my emails. I would like to be told when I leave how you plan to contact.
7/29/2020
Cathey C. VERIFIED CUSTOMER
Prompt courteous service, very pleased
7/28/2020
Andrea H. VERIFIED CUSTOMER
Kelly was very friendly and helpful. Anytime a vehicle has to go in for service it's an inconvenience, but she made the experience effortless.
7/28/2020
John C. VERIFIED CUSTOMER
Johnny is great!!
7/26/2020
Customer R. VERIFIED CUSTOMER
Johnny was excellent
7/26/2020
Wallace J. VERIFIED CUSTOMER
Johnny always take care of me very good
7/26/2020
Sandra R. VERIFIED CUSTOMER
I trust Johnny's opinions and take his advice.
7/26/2020
Jack F. VERIFIED CUSTOMER
I will ask for Kelly any time I need service on my trucks.
7/26/2020
Zachary G. VERIFIED CUSTOMER
Sadly, we brought our vehicle in for a check engine light on Monday morning and we did a follow up call on Wednesday morning to see if they had repaired it. Johnny said there was an evap leak and they were running a smoke test that morning. He stated he would contact us again when it was repaired.
We did not hear anything from Johnny, so I called again on Friday morning and Johnny reported that our vehicle had too much fuel so they were not able to run the smoke test.
We are very frustrated, as our vehicle sat on your lot without fixing the problem and NOT letting us know that it couldn’t be worked on until it had less fuel.
Now we have to go through the entire process again after our vehicle was kept for a week with zero repairs.
This is completely unacceptable.