Rachel makes a trip for service into a very pleasant experience. She is always ready to help and to answer any questions. I really miss her when she is not there. She has been my service helper for many years,and I really appreciate her help.
11/8/2023
Joann N. VERIFIED CUSTOMER
He was very kind n curious, professional n to the point. I would give him a 10.
11/8/2023
Carmelo B. VERIFIED CUSTOMER
Walter provided excellent customer service. He provided timely. friendly and accommodating service and secured a loaner car for me as I needed a full brake job on my Kia Telluride. The next time I have my car serviced, I will always ask for Walter. He is a great example of the quality brand Matt Blatt Kia is know for in the NJ car industry.
Thank you Walter!
Carmelo B
11/7/2023
Sharon F. VERIFIED CUSTOMER
I am always satisfied with the service received from Lou and Rachel
11/7/2023
Harry R. VERIFIED CUSTOMER
Rachel is great and always helpful.
11/7/2023
Ferdinand D. VERIFIED CUSTOMER
Walter was excellent! He kept me in the loop on the status on my vehicle from when the technician would be ready for the drive along with how long it would take to complete the repair. His focus was always on the my experience. Walter left me feeling the customer feeling confident Kia was going to service my car like it was his own. He provided me with white glove service from being to end. Valued employee. Dave the technician was excellent as well! Trusting man.
11/7/2023
James C. VERIFIED CUSTOMER
Rachael was awesome, but the issues with our car aren’t really fixed which means having to deal with this again.
Jim Carlock
****-****-xxxx
11/6/2023
Pamela M. VERIFIED CUSTOMER
Great service
Very pleasant people
I love my Sportage
Thank you!!
11/4/2023
Michael S. VERIFIED CUSTOMER
Ben is always extremely thorough when helping my wife and I
we couldn’t be more pleased with the service.
11/3/2023
John C. VERIFIED CUSTOMER
Professional Friendly staff and service, what more can I ask for
11/3/2023
Loriana K. VERIFIED CUSTOMER
Easy appointments, efficient car maintenance, beautiful dealership and everyone was polite and friendly. Great Job!
11/3/2023
Richard L. VERIFIED CUSTOMER
Very thorough
11/3/2023
John L. VERIFIED CUSTOMER
Excellent service very nice employees very trustworthy and I always feel comfortable when I bring my vehicle in for service.
11/2/2023
Douglas B. VERIFIED CUSTOMER
Rachel seems to be in some sort of leadership position within the service space. If she is not, she certainly carries herself that way. She clearly takes pride in the customer experience which is a nice thing to see. Well done.
11/2/2023
Bernadett B. VERIFIED CUSTOMER
Rachel and the rest of the staff are terrific!
11/1/2023
Dorothy S. VERIFIED CUSTOMER
I was pleased with the time in which it took for the service to be done and Walter took the time to answer my questions and try to resolve my issues
11/1/2023
Bruce C. VERIFIED CUSTOMER
Requested services performed and completed on time. Also appreciate not trying to suggest additional services.
10/31/2023
Kayla G. VERIFIED CUSTOMER
Rachel is absolutely amazing. Great customer service.
10/31/2023
Mark B. VERIFIED CUSTOMER
Benjamin was extremely helpful and professional. He got my car fixed very quickly. I highly recommend him for your service needs.