I have a full warranty on my car as my car ws in the shop 1 day. I asked for a loaner car they said one was not available. I had to go rent a car which cost another $113 dollars. One other time before they gave me a loaner under the same scenario.
5/18/2023
Matthew F. VERIFIED CUSTOMER
There was no sign posted and I was charged 3 percent cause I used my credit card which I thought was insane to charge your customers.
5/15/2023
Cristiane P. VERIFIED CUSTOMER
I love KIA but this past Saturday I had a appointment for oil change and tire rotation, they did the oil change but I didn’t had the tires rotated. I was a little disappointed.
5/15/2023
Mary Claire. VERIFIED CUSTOMER
They did not balance my tires. Every one has a different number.
5/12/2023
Ivy S. VERIFIED CUSTOMER
Rachel is wonderful!
5/12/2023
Virginia D. VERIFIED CUSTOMER
I am completely satisfied with service from Rachel and of course the technical team - i went in for appt fully expecting the problem - to be handled. I have full confidence in the repair - and rachel and i also discussed the general excellent condition of my car in view of Rachels upcoming maternity leave - discussing any possible time considerations in view of my always looking forward to working through and with - in view of my confidence
5/12/2023
Eleanor D. VERIFIED CUSTOMER
Great customer service!
5/12/2023
Roger S. VERIFIED CUSTOMER
Always very helpful and knowledgeable
5/11/2023
Helen R. VERIFIED CUSTOMER
I travel between Kahnawake, near Montreal, Canada and Florida, but my favorite trusted service dealership is Matt Blatt in Toms River NJ. Rachel is always totally professional and courteous.
5/10/2023
David K. VERIFIED CUSTOMER
You are all very nice and friendly in the service center!
5/10/2023
Marcus M. VERIFIED CUSTOMER
Service was done in a timely Manor and all done as needed.
5/10/2023
Harry B. VERIFIED CUSTOMER
The voice command in my vehicle dosen't really work anymore! It was not fixed.
5/10/2023
Beverly M. VERIFIED CUSTOMER
The work was done in a reasonable amount of time. They made suggestions, and I appreciate that.
5/10/2023
Ann S. VERIFIED CUSTOMER
Your team was wonderful. Thank you!
5/9/2023
Kenneth M. VERIFIED CUSTOMER
The process was completely painless, the explanation Is received about my vehicles issues were answered completely by the mechanic who performed the repair
5/9/2023
Lisa C. VERIFIED CUSTOMER
Rachel was very helpful and possessed good customer service skills.
5/7/2023
Donald Z. VERIFIED CUSTOMER
Easy drop off and pick up process.
5/6/2023
Vincent N. VERIFIED CUSTOMER
Everything went without a hitch very pleased with service
5/6/2023
Patrick S. VERIFIED CUSTOMER
The whole process was handled with the upmost professionalism and couresty