As always;- Professional.. Courteous... Complete.. And goes one step beyond to insure proper results..
R. J. Ligotino
3/1/2023
Tyrone J. VERIFIED CUSTOMER
Since purchasing my kia sorento in July of 2020, I have always brought my vehicle to you for service. Today was the first time I encountered an issue. I was called and told it was "recommended" to get a new battery, front brakes and rotors. I asked them to please just complete the oil change and tire rotation. Financially I was unable to have all the services done today. When the vehicle is picked up, it wouldnt start. I called the service center and tell them I'm in the parking lot and the car wont start. The response i got was "yea, it says in the notes here you need a new battery." How is it that when I drove it there my battery was fine, when my car was moved to be worked on it was fine, and when it was brought back to the parking spot for me to pick up it was also fine and turned on with no problem. But when I get there, now the car doesnt turn on?? Could have been a coincidence, but I highly doubt it. My night ended with purchasing a $200.00 battery. My car has not given me any issues with turning on since I got it, regardless of how cold it's been. Just very disappointed and discouraged.
3/1/2023
Bernadett B. VERIFIED CUSTOMER
Another job well done by Rachel and staff at Matt Blatt!
3/1/2023
Paul S. VERIFIED CUSTOMER
Always helpful and friendly. A definite asset to the Toms River Matt Blatt KIA Family.
3/1/2023
Jocelyn R. VERIFIED CUSTOMER
great dealership with great workers
3/1/2023
John C. VERIFIED CUSTOMER
Always friendly and professional. Explains where and why on all of the issues. If I'm unsure about them He explained until I fully understood. Thank you for the best service advice, very much appreciated
2/28/2023
Carolyn I. VERIFIED CUSTOMER
Rachel is the kindest sweetest person always helpful
2/28/2023
Christopher K. VERIFIED CUSTOMER
This place and Rachael very professional from first time they called me to also allowing me same day to have car looked over since this Is now my personal vehicle that meant something. I would consider using this service dealer for service for my car going forward from the service department to detailing everyone positive and helpful. I have had 12 company cars in 24 years now I no longer have company car I bought a used Kia optima now out of warranty I am confident this place will look after my car so it can go 280,000 miles with proper service. Lastly Rachael asked any of my questions I had asked and she also gave me updates and discussed next steps for the car future needs thank you for programming the key fob and for ordering the wheel baring for my steering wheel very nice experience.
Chris K.
Tropicana District Sales Manager
2/26/2023
Philip F. VERIFIED CUSTOMER
Fast results
2/26/2023
Eric M. VERIFIED CUSTOMER
N/a
2/25/2023
Patricia T. VERIFIED CUSTOMER
I have no complaints.
2/25/2023
Victoria P. VERIFIED CUSTOMER
Rachel is always so accommodating and personable. Always willing to help and go the extra mile. Thank you Rachel!!
2/23/2023
Felisha S. VERIFIED CUSTOMER
Very informative and honest. Great service!
2/23/2023
Evelyn L. VERIFIED CUSTOMER
Rachel is always very courteous and helpfull. She always explains the answers to all my concerns. You are very fortunate to have her on your team.
2/23/2023
James K. VERIFIED CUSTOMER
Very good. Quick and very nice.
2/23/2023
Chelsey B. VERIFIED CUSTOMER
Came in to get my oil change, most places the service department doesn’t even make eye contact. Here, everyone greats you with a hello and a friendly smile. Joe who sold my car went out of his way to say hello. Everyone is very respectful and treats you as a human not just as a “customer”. Thank you!
2/22/2023
Joaquim D. VERIFIED CUSTOMER
Louis is an excellent service advisor excellent individual to deal with understands customers issues,and needs.Louis goes out of his way to explain what happen with the vehicle, and what is going to be done with the customers vehicle. Keep up the great work....Louis!! Thanks Joaquim