I have been dealing with Toms River Kia for the about 10 years now and I found my service with your dealership and Rachel to be very good. Rachel is an excellent service manager. Always prepared and ready to help.
12/3/2022
Victoria P. VERIFIED CUSTOMER
He was very personable and very thorough!
12/3/2022
John G. VERIFIED CUSTOMER
Lou is a professional but very personable.
12/1/2022
Peggy M. VERIFIED CUSTOMER
Louis is great! He provides excellent customer service. Thank you for a wonderful experience
12/1/2022
Paulette G. VERIFIED CUSTOMER
Rachel was so welcoming and professional..as was John. Also the lady who took care of my payment. Thank you and Merry Christmas.
12/1/2022
Robert D. VERIFIED CUSTOMER
Rachel was great, kept me informed with the status of my vehicle.
12/1/2022
Victoria S. VERIFIED CUSTOMER
I did become a little concerned while waiting for my car. A customer came in who just had service and started yelling that the service area didn't do a job they stated they did. I hope this was just an oversight on services part and not a common practice.
11/29/2022
Wayne S. VERIFIED CUSTOMER
Matt Blatt is the best dealership I've had the pleasure of doing business with. Their service department is aces. When l purchased my 2017 Sportage it was an exceptional experience. Without exaggeration you're treated like family!
11/26/2022
Brian D. VERIFIED CUSTOMER
It was quick but wasn’t asked if I wanted something to drink or help myself to any bagels or anything. Should have been treated better and when I was told my car was vacuumed it wasn’t still had dirt in my vehicle but everything was ok. I think oil changes should be free for your first visit and maybe your customers will be more happier and maybe people will buy more cars from Kia. Thank u
11/26/2022
John L. VERIFIED CUSTOMER
Very good
11/26/2022
Laura P. VERIFIED CUSTOMER
Rachel is wonderful at her job! The dealership is very lucky to have her!
11/26/2022
Cheryl O. VERIFIED CUSTOMER
Rachel always has a smile on her face and is a pleasure to work with.
11/19/2022
Edward C. VERIFIED CUSTOMER
Louis was great. Went above and beyond. Even installed latest software update . Thanks Louis.
11/18/2022
Matthew B. VERIFIED CUSTOMER
Rachel is always great and this visit was no different. She's always professional, friendly, and kept me apprised of my vehicle's status.
11/18/2022
Paul P. VERIFIED CUSTOMER
Had an appointment to have replacement shocks put on today at 9:30am. When I arrived I was told the parts were not ordered. I would think if info was needed from me and they knew I had an appointment that someone would have contacted me prior to the appointment to get the proper documentation from me so the parts could be ordered. Wasted my time this morning.
11/18/2022
Frances A. VERIFIED CUSTOMER
Great service. Personnel very polite.
11/18/2022
Loriana K. VERIFIED CUSTOMER
Rachel is always professional and courteous. She takes care of the project and makes the repair service quick and makes you feel at ease. The mechanics know their stuff and perform a quality job. Thank you